When we think about the guest experience, we often focus on the stay itself, from the moment the guest checks in at your hotel until check-out. But really, the experience of your (potential) guest with your brand begins the moment they land on your website, or even before.

Tuesday, 23rd March

In this webinar, we will be exploring how forward-thinking hotel brands are leveraging the latest in hotel technology to engage and convert website visitors online. Register today to hear the hoteliers on our panel sharing their experiences and find our more about:

• Why it’s important that your online reputation is in top shape to encourage guests to choose you over the competition.
• How to use advanced targeting to personalize the website experience and nudge users towards a direct booking.
• Why hotels are increasingly turning to automation to ensure potential guests have access to all the correct hotel information in real time.
• How to adapt online communication with guests in today’s constantly changing environment to reassure travelers while forging the direct relationship with guests.

Panelists

Fiona Gillen

VP Marketing

Matthew Bell

Product Specialist

Matthew McRoberts

Digital Marketing Executive

Ramon Adillon

Director of Accommodation and Hotel Quality