Attracting and retaining the right staff was a struggle for many tourism businesses before the pandemic, it’s even harder now. Ensuring that you can effectively communicate the value of working in tourism, the benefits your business offers, and having the right human resources strategies are in place to effectively attract and retain employees is critical. Come prepared to contribute to a dynamic conversation led by a leading tourism HR expert!
Mark Goobie has spent the last 20 years working in the field of human resources. In 2007, he co-founded Westridge’s group of companies specializing in HR, group health and retirement benefits, recruitment, and mystery shopping. Though each area has a distinct focus, the Westridge team works predominantly in the hospitality and tourism industry and are uniquely positioned to understand the opportunities and challenges the industry faces. As a Certified Human Resources Leader (CHRL), Mark works specifically with small and midsize companies on their people strategy and development, company vision and culture, talent management, organizational design, total rewards, performance, and compliance.
As a reminder, these are not webinar sessions and everyone who registers is required to attend and participate. Due to limited spots, please only register for one of the four OSW Tourism Ideas Lab Sessions. Please email emma@swotc.ca with any questions.
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