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C365 x Cultivator: How to Run a Sustainable Event

Date(s) :

July 12, 2022 12:00 pm

By :

Cultivator

Price :

Free

For :

Event Planners

Hosted by Cornwall 365.

About this event

Overview:

Join Cornwall 365 and Livvy Drake to explore how to run a sustainable event. During the two hour workshop Livvy will talk through sustainable event planning including audience communication, food and drink, waste and plastic. Using her extensive experience, Livvy will provide real world examples of green solutions in action.

This session is aimed at event producers in the tourism and cultural sectors in Cornwall.

About the Trainer:

Livvy Drake (Sustainable Sidekicks) is a sustainability and behaviour change consultant working with events and organisations. Previously working as an Event and Hospitality Manager, she could no longer bear the waste so retrained in Sustainable Event Management.

She has worked as the Shambala Sustainability Manager, a Greener Festival Assessor and audited and consulted for events around the world plus delivering behaviour change campaigns at them. She regularly delivers online and face-to-face training and recently created a suite of training for Kambe Events contract for Coventry’s City of Culture project supporting 10 venues in the region.

Timings & location:

This workshop will take place online between 12pm – 2pm Athens Time.

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Enhance the guest experience by leveraging the power of automated personalization

Date(s) :

July 19, 2022 12:00 pm

By :

Cendyn

Price :

Free

For :

Hospitality Industry

From advances in artificial intelligence (AI) to the power of personalization, it’s an exciting time in hotel technology. Over the last year the industry has seen a surge of new innovations around automation and personalization, helping hotels do more with less while creating more memorable and satisfying guest experiences.

Join industry experts Mikael Fries, Senior Director of Business Solution at Cendyn, and Friederike Winkowski, Senior Manager at h2c GmbH on Tuesday, July 19th at 11am CET to discuss the bright future of hotel tech, including the results of h2c’s Global Automation Personalization Study. During this informative webinar, you will learn:

– The latest insights about new innovations in hotel tech

– The results of the h2c’s Global Automation Personalization Study

– How to leverage technology to create more personalized guest experiences

– How the new era of Artificial Intelligence is streamlining hotel operations

– ….. and more!

 

Don’t miss out on this insightful webinar! Register today!

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Global Tourism Resilience Forum

Date(s) :

February 17, 2022 12:00 pm

By :

ITIC Ltd

Price :

Free

For :

Travel and Tourism Industry

ACCELERATING RECOVERY THROUGH RESILIENCE AND INVESTMENT

About this event

EVENT PROGRAMME

Global Tourism Resilience Forum

Theme: Accelerating Recovery Through Resilience and Investment

(HYBRID EVENT)

Date: Thursday 17 February 2022

Time: 14:00 to 19:00

Venue: Expo 2020 – DP World Pavilion, (Flow Gallery), DUBAI

13:00 – 13:45 Registration & Welcoming Drinks

13:45 – 14:00 Guests to be seated

Master of Ceremony: Professor Lloyd Waller, Executive Director, Global Tourism Resilience and Crisis Management Centre (GTRCMC)

14:00 – 14:40 Speeches by the following dignitaries

• Video Global Tourism Resilience and Crisis Management Centre (GTRCMC)

• Video messages: Organization of American States (OAS), Chairman of World Travel & Tourism Council (WTTC), President Caribbean Hotel and Tourism Association (CHTA), Caribbean Tourism Organisation (CTO) & Professor Salam Al-Mahadin, Vice President, Academic Affairs, Middle East University, Jordan

• Welcome notes:

– Hon. Edmund Bartlett, Co-chair, Global Resilience Centre and Crisis Management Centre; Minister of Tourism Jamaica and Co-chair, Global Travel & Tourism Resilience Council

– Hon. Najib Balala, Cabinet Secretary, Ministry of Tourism & Wildlife, Kenya

– Dr. Taleb Rifai, Co-chair, Global Resilience Centre and Crisis Management Centre; Chairman ITIC Ltd; Co-chair, Global Travel and Tourism Resilience Council and Former Secretary General UNWTO

• Dr. Talal Abu Ghazaleh, Founder & Chairman Talal Abu-Ghazaleh Organisation

• H.E Uhuru Kenyatta, President of Kenya

• The Most Honourable Andrew Holness, Prime Minister of Jamaica

14:40 – 15:30 Ministerial Panel

TOPIC: Enabling resilience and sustainability to accelerate the recovery of the global tourism industry

Moderators: Gerald Lawless, Ambassador WTTC and Director ITIC Ltd and

Professor Lloyd Waller Executive Director, Global Tourism Resilience

and Crisis Management Centre (GTRCMC)

Video message by: Hon. Reyes Morato, Minister of Industry, Trade and Tourism, Spain

Panellists:

• Hon. Edmund Bartlett, Global Resilience Centre and Crisis Management Centre; Minister of Tourism Jamaica and Co-chair, Global Travel & Tourism Resilience Council

• Hon. Najib Balala, Cabinet Secretary, Ministry of Tourism and Wildlife, Kenya

• Hon. Reyes Morata, Minister of Industry, Trade and Tourism, Spain

. Senator The Hon. Lisa Cummins, Minister of Tourism and International Transport

of Barbados

• H.E. Nayef Al-Fayez, Minister of Tourism and Antiquities, Jordan

• Hon. Philda Nani Kereng, Minister of Environment, Natural Resources Conservation & Tourism of Botswana

15:30 – 15:45 Break (beverages and amuse-bouche)

15:45 – 16:30 Tourism Business and Investment

Topic: Building resilience to attract investments in the global tourism industry:

The new challenges and issues

Moderator: Sameer Hashmi, Middle East Business Correspondent at BBC News

Panellists:

• Nicolas Mayer, Global Tourism Leader, PWC

• Raki Phillips, CEO, RAKDA

• Ahmed Bin Sulayem, Executive Chairman and CEO DMCC

• Therese Rice, Partner, Consulum

• Hamza Mustafa, CEO, P&O Marinas, DP WORLD

• Adam Stewart Chairman, Sandals Resorts

• Antonio Teijeiro, COO, Bahia Principe

Introduction by Daniela Wagner, Group Business Development Director, Jacobs Media Group / The Global Travel and Tourism Resilience Council

16:30 – 17:30 Women in Tourism

Topic: How women are contributing to transforming the global tourism industry and increasing its resilience?

Moderator: Aradhana Khowala, CEO Aptamind Partners. Chair of the Global Advisory Board of The Red Sea Development Company

Video message by:

• H.E. Sheikha Mai Bint Mohammed Al Khalifa, President of the Bahrain Authority for Culture and Antiquities

Introduction by:

• Dr. Esther Kagure Munyiri, Executive Director, Global Tourism Resilience and Crisis Management Centre- Eastern Africa

• Nikolina Angelkova, Deputy Chair, Parliamentary Tourism Commission, National Assembly of Bulgaria, Former Minister of Tourism of Bulgaria (2014 -2020) and Responsible Person for GTRCMC in the Balkans

Panellists:

• Senator The Hon. Kamina Johnson-Smith, Minister of Foreign Affairs and Foreign Trade of Jamaica

• Yolanda Perdomo, Global Tourism Strategist, ICF

• Liz Ortiguera, CEO Pacific Asia Travel Association (PATA)

• Rika Jean-Francois, Commissioner ITB Corporate Social Responsibility

• Dr. Catheryn Khoo-Lattimore, Senior Researcher & Lecturer, Griffith Institute for Tourism Brisbane, Australia & Consultant Women in Tourism, UNWTO (Asia & Pacific)

17:30 – 17:35 Launch of the book:

TOURISM RESILIENCE AND RECOVERY FOR GLOBAL SUSTAINABILITY AND DEVELOPMENT:

Navigating Covid-19 and The Future

by Professor Lloyd Waller Executive Director, Global Tourism Resilience and Crisis Management Centre (GTRCMC) and Hon. Edmund Bartlett, Minister of Tourism, Jamaica

17:35 – 17:40 Declaration of the Resilience Day

On stage:

• Hon. Edmund Bartlett, Global Resilience Centre and Crisis Management Centre; Minister of Tourism Jamaica and Co-chair, Global Travel & Tourism Resilience Council

• Hon. Najib Balala, Cabinet Secretary, Ministry of Tourism and Wildlife, Kenya and Chairman, Global Tourism Resilience and Crisis Management Centre (GTRCMC)-East Africa

• Senator The Hon. Kamina Johnson-Smith, Minister of Foreign Affairs and Foreign Trade of Jamaica

• H.E. Nayef Al-Fayez, Minister of Tourism and Antiquities, Jordan

• Dr. Taleb Rifai, Co-chair, Global Resilience Centre and Crisis Management Centre; Chairman ITIC Ltd; Co-chair, Global Travel and Tourism Resilience Council and Former Secretary-General UNWTO

• Dr. Talal Abu Ghazaleh, Founder & Chairman Talal Abu-Ghazaleh Organisation

• Liz Ortiguera, CEO Pacific Asia Travel Association (PATA)

• Nikolina Angelkova, Deputy Chair, Parliamentary Tourism Commission, National Assembly of Bulgaria, Former Minister of Tourism of Bulgaria (2014-2020) and Responsible Person for GTRCMC in the Balkans

• Aradhana Khowala, CEO Aptamind Partners. Chair of the Global Advisory Board of The Red Sea Development Company

• Dr. Esther Kagure Munyiri, Executive Director, Global Tourism Resilience and Crisis Management Centre- East Africa

• Professor Salam Al-Mahadin, Vice President, Academic Affairs, Middle East University, Jordan• Graham Cooke, Founder of the World Group

• Daniela Wagner, Director, Group Development, Jacobs Media Group/ The Global Travel and Tourism Resilience Council

• Gerald Lawless, Ambassador WTTC and Director ITIC Ltd

• Ibrahim Ayoub, Group CEO, ITIC Ltd and Invest Tourism Ltd

17:40 – 17:45 Closing:

• Hon. Edmund Bartlett, Global Resilience Centre and Crisis Management Centre; Minister of Tourism Jamaica and Co-chair, Global Travel & Tourism Resilience Council

• Hon. Najib Balala, Cabinet Secretary, Ministry of Tourism and Wildlife, Kenya and Chairman, Global Tourism Resilience and Crisis Management Centre (GTRCMC)-East Africa

• Dr. Taleb Rifai, Co-chair, Global Resilience Centre and Crisis Management Centre; Chairman ITIC Ltd, Co-chair, Global Travel and Tourism Resilience Council and Former Secretary General

• Gerald Lawless, Ambassador WTTC and Director ITIC Ltd

• Ibrahim Ayoub, Group CEO, ITIC Ltd and Invest Tourism Ltd

• Daniela Wagner, Director, Group Development, Jacobs Media Group/ Resilience Council

 

17:45 – 19:00 Networking Cocktail

The Global Tourism Resilience Forum will be held on February 17, 2022 from14:00 pm to 19:00 pm at DP World Pavilion, Dubai Expo 2020, UAE. This forum will seek to foster a global collaboration among governments, thought leaders and industry experts in an effort to enhance tourism resilience through innovative solutions and culminate in the official launch of the “Global Tourism Resilience Day”.

Although the global tourism industry has been challenged by the COVID-19 pandemic for the past two years, it has shown its resilience but there is the need for stakeholders to reflect more deeply on the future of the industry and to take up emerging challenges in a harmonised way.

In this era of unprecedented disruptions, it is our collective responsibility as governments, leaders and individuals, to elaborate a common action plan for both the present and future generations to pave the way for a brighter new world order. an

Looking forward to your presence, please confirm with Ms. Anna-Kay Newell at anna.newell20@gmail.com or +1876 596 9821 or Izrina Ibrahim at izrina@itic.uk for any further information.

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E-commerce via mobile: strategy to reach your hotel guests in Europe

Date(s) :

February 22, 2022 12:00 pm

By :

Oakly

Price :

Free

For :

Hotels

About

We will go live on 22 Feb @ 11:00-12:00 CET

About:
How to achieve more bookings via mobile 🔎

Mobile gives hoteliers the opportunity to expand direct booking horizons and leverage customer interaction to increase sales. We’ve gathered hotel guest behaviour data of the major hospitality industry players and put the learnings into easy-to-implement actions for your Hotel eCommerce strategy.

Join D-EDGE, Sojern, Quicktext, HotelResBot, Oaky and H-Hotels in this virtual session focusing on the European Market

You will learn:
✔️ trends & eCommerce strategies for mobile
✔️ how to optimize your direct sales via mobile
✔️ how to maximize guest revenue contribution

Register now to stay up-to-date!

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PhocusWire Pulse: A New Traveler Experience

Date(s) :

February 22, 2022 5:00 pm

By :

PhocusWire Pulse

Price :

Free

For :

Travel Industry

PhocusWire Pulse events are a series of virtual gatherings of industry leaders, dedicated to a single trend or topic in travel, tourism and hospitality.

For our tenth event and the first of 2022, we focus on some of the cutting edge changes to the traveler experience that will be impacting on many sectors in the industry.

The program will include discussions on web user experience, hospitality, aviation and activities.

PhocusWire Pulse: A New Traveler Experience will take place at 10 a.m. on Tuesday, February 22, 2022.

The event features the following speakers (more TBC):

  • Gustavo Piña, director at SITA Lab
  • Noelia Novella, co-founder and CEO at Dolnn
  • Madison Rikfin, founder and CEO at Mount
  • Max Starkov, hospitality consultant and strategist
  • Phocuswright Research

The interviewers for this event:

  • Linda Fox, senior reporter, PhocusWire
  • Mitra Sorrells, senior reporter, PhocusWire
  • Jill Menze, news editor, PhocusWire
  • Kevin May, editor in chief, PhocusWire

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HN World Panel Live: Keeping Pace with Changing Guest Expectations

Date(s) :

February 23, 2022 5:00 pm

By :

Hospitality Net

Price :

Free

For :

Hospitality

About

A Discussion – Oracle Hospitality and Outrigger Hospitality Group Discuss 2022 Industry Trends and How These Trends Will Impact the Hotel Industry.

The future is beginning to look a great deal better after 2 years of global pandemic instability. The travel and hospitality community has begun to embrace new and innovative technology as they ready themselves for the next phase of industry growth. Oracle is at the forefront of understanding the pulse of our industry and using the knowledge gained over the past 12 months, this session will focus on the trends for 2022 and beyond.

Join Laura Calin, VP, Strategy and Solutions Management, Oracle Hospitality, and Jeff Wagoner, President and CEO, Outrigger Hospitality Group as they discuss the 2022 trends and how they will affect our industry from a technology and operational perspective. This session will be facilitated by Alan Young, Hospitality Net’s Chief Strategist.

Register here: https://www.hospitalitynet.org/event/3005735.html

This HN World Panel Live event is sponsored by Oracle Hospitality.

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Revenue Forum Webinar 24th February 2022

Date(s) :

February 24, 2022 4:00 pm

By :

Revenue Forum

Price :

Free

For :

Hotels

Winning strategies, a Revenue Manager’s advice

In challenging times, can we learn something from Revenue Management experts? In this webinar we will highlight the best Revenue Management strategies for hotels. Especially during the past two years we have been forced to review our pricing strategies and have to be more creative. We have asked industry specialists to give us their insights and statistics.

  • How to avoid a price war when the market has an unpredictable pricing strategy
  • Ethics within Revenue Management. Can we really price as much (or little) as we want to?
  • Can Automation help us to be more effective in an understaffed world?
  • Is it possible to forecast? What is the best way to go about?
  • Which pricing strategies have worked the best during the past two years?
  • What have we learned for future references?

Date:
24th of February 2022

Time:
15.00-16.00 CET

Speakers:

Annemarie Gubanski from Taktikon Consultancy, Revenue Management Strategies that work
Niels Mekenkamp from Cendyn, Ethics in Revenue Management
Michael McCartan from Atomize, How Automation can help you save time
Erik Munoz from Lybra Tech, Best Practices in Revenue Management
Nicole Adair from SHR, Revenue Management & Marketing

Special guest: Juan Olaya from La Banda Hostel

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How to Reduce Single-Use Plastic in your Hospitality Business

Date(s) :

February 2, 2022 1:30 pm

By :

Greener Guest

Price :

Free

For :

Hospitality

A practical workshop outlining easy and affordable ways to reduce plastic in a range of hospitality settings

About this event


How to Reduce Single-Use Plastic in your Hospitality Business image

Greener Guest and its sister organisation Travel Without Plastic, have been working to reduce plastic waste in the hospitality industry since 2011. Workshop presenters Rachel McCaffery and Jo Hendrickx have a wealth of UK and international experience in sustainable hospitality and have worked with some of the best known UK and global brands, like Thomas Cook, Virgin Atlantic, Red Carnation Hotels, TUI, WWF Netherlands and The Apple Leisure Group in The Caribbean.

So much single-use plastic is used as a matter of course in hospitality and catering that trying to stem the tide can feel overwhelming. Rachel and Jo’s practical approach will show you that reducing plastic doesn’t have to be a headache. It also shouldn’t need to cost the earth or impact on customer satisfaction. Based on collaboration with one of the world’s leading Health and Safety companies, they’ll also focus on how you can reduce plastic , while maintaining hygiene standards and keeping customers safe.

In this workshop, we’ll share our 4-Step strategy to reducing single-use and share some of the innovative ways businesses are driving behaviour change to achieve plastic waste reductions and cost savings.

Consumers and businesses want change but are often confused by the huge variety of alternatives on offer, some of which aren’t as green as they seem. So we’ll help you to identify and avoid greenwash tactics, and give you the information you need to be able to make more informed purchasing decisions for your business.

We’ll look at how to maintain health and safety standards while still reducing plastic and finally, we’ll introduce you to some of our favourite leaders in the alternative products space that are not only helping hospitality businesses to reduce waste and costs, but to achieve significant steps towards NetZero goals too!

The workshop will primarily focus on waste issues relevant to the UK hospitality sector

The Agenda

  • Busting some of the plastic and hygiene myths
  • How to put processes over products to reduce unnecessary waste and cost
  • Identifying pitfalls and misleading claims
  • 4 strategic steps to single-use plastic reduction
  • How to drive behaviour change with customers and staff
  • Connecting you with suppliers of alternative solutions
  • Live Q&A with the organisers

How to Reduce Single-Use Plastic in your Hospitality Business image

Who is this workshop for?

The content of this workshop will help anyone working in the field of hospitality, particularly in any of the sectors highlighted below.

  • Hoteliers
  • Airlines
  • Restaurants and Cafes
  • Airbnb Owners
  • Bed & Breakfast Owners
  • Serviced Apartment Providers
  • Tourist Attractions
  • Event Organisers
  • Campsite, Caravan Park and Glampsite Managers
  • Conferences and events organisers
  • Train and coach companies

 

This workshop will give you the strategies you need to reduce single-use plastic in your business!

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Tackling Your HR Challenges Head On-OSW Tourism Ideas Lab

Date(s) :

February 2, 2022 6:00 pm

By :

Southwest Ontario Tourism Organization

Price :

Free

For :

Tourism Industry

OSW Tourism Ideas Lab session four addresses communicating value and effective human resource strategies to attract and retain.

About this event

Attracting and retaining the right staff was a struggle for many tourism businesses before the pandemic, it’s even harder now. Ensuring that you can effectively communicate the value of working in tourism, the benefits your business offers, and having the right human resources strategies are in place to effectively attract and retain employees is critical. Come prepared to contribute to a dynamic conversation led by a leading tourism HR expert!

Mark Goobie has spent the last 20 years working in the field of human resources. In 2007, he co-founded Westridge’s group of companies specializing in HR, group health and retirement benefits, recruitment, and mystery shopping. Though each area has a distinct focus, the Westridge team works predominantly in the hospitality and tourism industry and are uniquely positioned to understand the opportunities and challenges the industry faces. As a Certified Human Resources Leader (CHRL), Mark works specifically with small and midsize companies on their people strategy and development, company vision and culture, talent management, organizational design, total rewards, performance, and compliance.

As a reminder, these are not webinar sessions and everyone who registers is required to attend and participate. Due to limited spots, please only register for one of the four OSW Tourism Ideas Lab Sessions. Please email emma@swotc.ca with any questions.

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Travel & Tourism Search Trends for 2022

Date(s) :

February 2, 2022 7:10 pm

By :

JB Media Digital Drop

Price :

Free

For :

Travel and Tourism Industry

JB Media Digital Drop-in

Travel & Tourism Search Trends for 2022

Search Engine Optimization is an ever-evolving field while many of the core principles Google prioritizes stay the same. Join us as we discuss the core components of building authority and the search trends that will impact destinations, attractions, events, and local businesses in the coming months. Gain ideas and insight into how you can design and adapt your SEO strategies to better engage and serve people in 2022. Learn about different approaches and tools you can use to connect with locals and visitors. Come prepared to ask questions!

Wednesday, February 2, 2022 from 12:10 to 1:00 p.m. (EST).

Downloadable copies of all presentations and a recording of the webinar will be made available after the call.

Join Sarah, co-founder and lead instructor of the JB Media Institute, and Justin Belleme, co-founder of JB Media Institute and JB Media Group to discuss travel and tourism search trends for 2022.

Registration closes at 10 am (EST) the day of the webinar.

Register now

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Travel your way: The resilient and sustainable travel forum

Date(s) :

February 3, 2022 1:00 pm

By :

Eu travel tech

Price :

Free

For :

Tourism Industry

Description

Two years after the COVID-19 outbreak, European citizens are gradually beginning to feel more confident to travel again. As we confront new variants, however, the pandemic continues to raise concerns among travellers who are worried about their personal health and safety. Hence, rebuilding trust is crucial to get people travelling again. But, how can we achieve that?

While many initiatives have been implemented since the beginning of the crisis – including notably the European Commission’s COVID-19 Safety Seal label for tourism establishments – much more needs to be done. To discuss how to safely restore the confidence to travel for European travellers, the challenges ahead and possible solutions, we would like to invite you to a webinar on:

“Travelling in COVID times: how can transparency restore travellers’ confidence?”
which will take place on February 3 from 12:00 to 13:00 CET

This webinar will address some of the following questions: What instruments can ensure safe travelling? How can institutions regain people’s trust in the current and future travel environment? What kind of reassurances are travellers looking for? Will increased transparency restore travellers’ confidence? What role can distributors play, including online travel platforms?

Programme

Opening remarks by Emmanuel Mounier, Secretary General of eu travel tech

Debate moderated by Dave Keating, France 24

What role do tourism public officials have in restoring travellers’ confidence?
• Sandra Carvão, Chief Market Intelligence & Competitiveness, UNWTO
• Leonor Picão, Director responsible for the ‘Clean & Safe protocols’, Turismo de Portugal

How can private operators help to restore travellers’ confidence?
• Becky Foley, Global Trust and Safety, Tripadvisor
• Xavier Garcia, Innovation Director, Barcelona Hotel Association

Q&A session with all speakers

Wrap up and conclusions by MEP Josianne Cutajar

We would be delighted if you would join us for the debate. If you wish to register, please follow this If you wish to register, please follow this link. 

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Optimizing COVID Closures-OSW Tourism Ideas Lab

Date(s) :

February 9, 2022 6:00 pm

By :

Southwest Ontario Tourism Organization

Price :

Free

For :

Tourism Industry

OSW Tourism Ideas Lab session four explores how tourism businesses can take advantage of its COVID closures.

About this event

As difficult as COVID-19 closures have been, they also have a silver lining: A pause in operations provides a rare opportunity to take a step back, reflect and proactively plan for the future. Changes brought about by COVID require a choice to either emerge doing business as usual or adapt for a better future. This session explores how one tourism business took advantage of its COVID closure to reflect on their purpose, passions, partnerships and positioning, then invest in building back better for long-term returns. Tim Lucier will kick start the Ideas Lab conversation, sharing Northern Edge Algonquin’s evolutions during the pandemic to respond to visitor needs, evolve their product offer and build new and strengthen existing relationships, to stage their business for future success.

Tim is a creative go-getter and grounded leader with roots in transformational tourism and wellness. An advocate for trusting your intuition and developing core habits to pursue big dreams, he uses his passion for efficiency & organization and his keen eye for detail in all his work. As the Operations Director at Northern Edge Algonquin, Tim excels in creating one-of-a-kind, unplugged retreats featuring forest accommodations, delicious meals, and a variety of facilitated activities to empower transformational leadership and deep connection in our communities.

Note: This session has been changed to address the new COVID-19 restrictions.

As a reminder, these are not webinar sessions and everyone who registers is required to attend and participate. Please email emma@swotc.ca with any questions.

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Hotel Tech Trends by 2022 HTR Winners

Date(s) :

February 10, 2022 6:00 pm

By :

Asksuite

Price :

Free

For :

Hotels

About

Who better than the Hotel TechAwards Winners to give predictions about the hotel technology trends in 2022?

In this free webinar, you get a chance to listen to the world’s best hotel tech providers in the world and get valuable insights into what guests are expecting now (and that your hotel must offer!).

Hotel technologies aren’t luxury items that are nice to have. They’re must-have resources that allow hoteliers to make smarter decisions and work more efficiently while fulfilling the fast-paced consumer demands.

Hotel technologies aren’t a luxury item that is nice to have. They’re a must-have resource that allows hoteliers to make smarter decisions and work more efficiently while fulfilling the fast-paced consumer demand.

Join Hotel TechAwards winners for a live webinar on Thursday, Feb 10th at 5 pm (CET):

David Byrne – VP of Sales and Partnerships at Asksuite
Erik Tengen – Co-founder of Oaky
Ricardo Souza – Business Development Manager Team Leader – Latam at OTA Insight
Chris Alexandre – Founder & CEO at GuestRevu

We’ll cover the latest trends in:

Customer Service and Direct Bookings
Distribution and Marketing Outcomes
Upselling and Revenue
Online Reputation and Review Management

Attend the live session and interact with experts: ask your questions, make comments, or simply say hello!

We’ll see you there!

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China Ready! Chinese for Hospitality and Tourism

Date(s) :

January 13, 2022 8:00 pm

By :

Chinese Language and Culture for Business London

Price :

Free

For :

Tourism Industry

China Ready! Chinese for Hospitality and Tourism

About this event

Confucius Institute for Business London is delighted to host the webinar “China Ready! Chinese for Hospitality and Tourism”.

 

About the event

China Ready! prepares students and independent learners to work in the hospitality and tourism industry for high-value tourism business coming from China to English-speaking countries.

During this webinar the author, Catherine Hua Xiang, will provide an overview of the book’s main features and tips to success in the sector:

• Important cultural and social awareness factors for interacting with clients from China

• Vocabulary

• Real-life scenarios

• Situational role playing and interactive listening

• Experiential exercises to encourage learning outside the classroom

 

About the speaker

Catherine Xiang (MEd, PhD) is an established author and applied linguist with rich experience in the higher education as well as high profile consultancy industry to businesses that wish to engage with China. She is Coordinator of East Asian Languages at LSE, Programme Director for BSc International Relations and Chinese; as well as UK Director for LSE Confucius Institute for Business London. Originally from Shanghai, she is skilled in intercultural communication, translation, foreign languages, lecturing, TV and public speaking. She is also an expert in e‑learning and innovation in language learning. Her recent publications include ‘Mastering Chinese – a Complete Textbook for Beginners’, ‘Audio‑visual Media in Language Education’ and the forthcoming ‘China Ready – Chinese for Tourism and Hospitality’. In addition to her roles at LSE, she is an executive member of the British Chinese Language Teaching Society, a school governor and chief examiner of Charted Institute of Linguists. She has recently launched her own YouTube channel “字espresso” teaching the relationship between Chinese characters and words.

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Webinar: Hotel Distribution. What happens next?

Date(s) :

January 13, 2022 4:00 pm

By :

Revenue Forum

Price :

Free

For :

Hotel Industry

About

In an ever changing distribution landscape it is vital to stay up to date. We have asked experts to help us look in the future and get prepared for changes to come.
– The impact of Google
– How important till Drive Direct Business be in the future?
– What strategies work best?

 

Event link: https://revenueforum.net/coming-soon/revenue-forum-webinar-13th-january-2022/

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Engaging and Networking on Twitter for CCAG Tourism Businesses

Date(s) :

January 11, 2022 12:00 pm

By :

Causeway Coast and Glens Borough Council

Price :

Free

For :

Tourism Industry

Dan McCarry provides an insight into Twitter marketing and networking for CCAG tourism businesses.

About this event

Part of a wider series of digital marketing online webinars for CCAG tourism businesses. Dan McCarry provides an insight into Twitter marketing and networking for CCAG tourism businesses. The workshop will provide information on:

Building a strong business network on Twitter

Creating the right impression – Bio, Content, Hashtags etc.

Following and connecting with others

Beginning a dialogue – tweeting and retweeting, comments, tags etc.

Recommending other businesses

Top Tips for Tweeting

Image used – Photographer/Creator: Brian Morrison Copyright: ©Tourism Ireland

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Webinar: Hospitality 101: World of Events

Date(s) :

January 8, 2022 5:00 am

By :

Australian Hospitality Alumni Network Vietnam

Price :

Free

For :

Hospitality

About

Event management refers to the implementation of project management principles in developing large-scale events such as concerts, conferences, weddings, formal parties, and so on. This field has picked up pace in the past few decades, thanks to the increasing acceptance of the profession and its rising popularity.

Australian Hospitality Alumni Network Vietnam is pleased to invite Australian hospitality students and alumni to join our Educational Event Series: Hospitality 101 – World of Events. This event is ideal for entry-level hospitality students, who would like to explore Event planning stories and an opportunity for you to virtually meet with our industry experts of the field. For students or people who are planning to pursue a journey in event management, here is the webinar to help you understand if it is the right choice for you.

Registration link: https://forms.gle/USXN17E8zuPC5HJm9

Date: Saturday 08 January 2022
Time: 10:00-11:30 GMT+7 (Vietnam Time) | 13:00-14:30 GMT+10 (NSW, VIC)
Event topic: World of Events
Educational Level: Beginner
Event Platform: Zoom (Link to be provided with the event confirmation)
Fee: Complimentary
Language: English

Guest Speakers:
Ms Jenny Duong Vu Hoang Anh – Founder of Weddings by Hoang Anh/ Co-founder of WSEN Vietnam
Ms Aimee Phan – Chief Country Representative of German State of Rheinland Pfalz
Ms Camellia Dinh – Founder of Australian Hospitality Alumni Network Vietnam

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TikTok for Tourism Businesses – Reaching a New Generation

Date(s) :

January 25, 2022 12:00 pm

By :

Causeway Coast and Glens Borough Council

Price :

Free

For :

Tourism Industry

Fran Morelli introduces the world of Tik Tok marketing for CCAG tourism businesses.

About this event

Part of a wider series of digital marketing online webinars for CCAG tourism businesses. Fran Morelli introduces the world of Tik Tok marketing for tourism businesses. This workshop will include material on:

How does Tik Tok work for businesses and how do I set up a profile?

Showcasing your brand’s creative side on Tik Tok

Creating Fun Content to reach a new audience

Tik Tok Advertising

Trends, Challenges and Hashtags – Getting Involved

Image used – Photographer/Creator: Brian Morrison Copyright: ©Tourism Ireland

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Introduction to Tourism Declares a Climate Emergency

Date(s) :

January 25, 2022 3:00 pm

By :

Tourism Declares a Climate Emergency

Price :

Free

For :

Travel Industry

A short discovery session to answer your questions about Tourism Declares. Learn who we are, how we can help you and how you can join us.

About this event

We’re a global community of 290+ travel organisations, companies and professionals who have declared a climate emergency and come together to plan a better future for tourism.

Our members represent just about every corner of the travel industry, and have their head offices in over 50 countries around the world. They are big, small, budget or luxury. Some are leaders in sustainable tourism with best practice to share. Others are just starting out and looking for support and ideas. We’ve all made the same commitments to working together and acting on climate change.

We’re exploring what this means for each one of us, sharing ideas, challenges and solutions, so that together we can create a new, regenerative tourism industry built on the principles of climate justice.

Think you might like to become part of our community? Join us in this drop-in session to find out more. Hosted on Zoom.

Find out more at www.tourismdeclares.com

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Technical Session on the Glasgow Declarationon Climate Action in Tourism

Date(s) :

January 27, 2022 10:00 am

By :

World Tourism Organization

Price :

Free

For :

Sustainable Tourism

Technical Session on the Glasgow Declarationon Climate Action in Tourism

During the upcoming webinar on 27 January 2022, the milestones planned for 2022 will be presented and signatories will have the opportunity to share feedback and exchange with the Coordination Team on achievements, priorities and challenges.
  • For the morning session, please register here.
  • For the afternoon session, please register here.
The programme of the webinar will be available shortly at:
https://www.unwto.org/events/technical-session-on-the-glasgow-declaration-on-climate-action-in-tourism

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