February 2, 2022 1:30 pm
Greener Guest
Free
Hospitality
A practical workshop outlining easy and affordable ways to reduce plastic in a range of hospitality settings
About this event
Greener Guest and its sister organisation Travel Without Plastic, have been working to reduce plastic waste in the hospitality industry since 2011. Workshop presenters Rachel McCaffery and Jo Hendrickx have a wealth of UK and international experience in sustainable hospitality and have worked with some of the best known UK and global brands, like Thomas Cook, Virgin Atlantic, Red Carnation Hotels, TUI, WWF Netherlands and The Apple Leisure Group in The Caribbean.
So much single-use plastic is used as a matter of course in hospitality and catering that trying to stem the tide can feel overwhelming. Rachel and Jo’s practical approach will show you that reducing plastic doesn’t have to be a headache. It also shouldn’t need to cost the earth or impact on customer satisfaction. Based on collaboration with one of the world’s leading Health and Safety companies, they’ll also focus on how you can reduce plastic , while maintaining hygiene standards and keeping customers safe.
In this workshop, we’ll share our 4-Step strategy to reducing single-use and share some of the innovative ways businesses are driving behaviour change to achieve plastic waste reductions and cost savings.
Consumers and businesses want change but are often confused by the huge variety of alternatives on offer, some of which aren’t as green as they seem. So we’ll help you to identify and avoid greenwash tactics, and give you the information you need to be able to make more informed purchasing decisions for your business.
We’ll look at how to maintain health and safety standards while still reducing plastic and finally, we’ll introduce you to some of our favourite leaders in the alternative products space that are not only helping hospitality businesses to reduce waste and costs, but to achieve significant steps towards NetZero goals too!
The workshop will primarily focus on waste issues relevant to the UK hospitality sector
The Agenda
- Busting some of the plastic and hygiene myths
- How to put processes over products to reduce unnecessary waste and cost
- Identifying pitfalls and misleading claims
- 4 strategic steps to single-use plastic reduction
- How to drive behaviour change with customers and staff
- Connecting you with suppliers of alternative solutions
- Live Q&A with the organisers
Who is this workshop for?
The content of this workshop will help anyone working in the field of hospitality, particularly in any of the sectors highlighted below.
- Hoteliers
- Airlines
- Restaurants and Cafes
- Airbnb Owners
- Bed & Breakfast Owners
- Serviced Apartment Providers
- Tourist Attractions
- Event Organisers
- Campsite, Caravan Park and Glampsite Managers
- Conferences and events organisers
- Train and coach companies
This workshop will give you the strategies you need to reduce single-use plastic in your business!
About this event
Greener Guest and its sister organisation Travel Without Plastic, have been working to reduce plastic waste in the hospitality industry since 2011. Workshop presenters Rachel McCaffery and Jo Hendrickx have a wealth of UK and international experience in sustainable hospitality and have worked with some of the best known UK and global brands, like Thomas Cook, Virgin Atlantic, Red Carnation Hotels, TUI, WWF Netherlands and The Apple Leisure Group in The Caribbean.
So much single-use plastic is used as a matter of course in hospitality and catering that trying to stem the tide can feel overwhelming. Rachel and Jo’s practical approach will show you that reducing plastic doesn’t have to be a headache. It also shouldn’t need to cost the earth or impact on customer satisfaction. Based on collaboration with one of the world’s leading Health and Safety companies, they’ll also focus on how you can reduce plastic , while maintaining hygiene standards and keeping customers safe.
In this workshop, we’ll share our 4-Step strategy to reducing single-use and share some of the innovative ways businesses are driving behaviour change to achieve plastic waste reductions and cost savings.
Consumers and businesses want change but are often confused by the huge variety of alternatives on offer, some of which aren’t as green as they seem. So we’ll help you to identify and avoid greenwash tactics, and give you the information you need to be able to make more informed purchasing decisions for your business.
We’ll look at how to maintain health and safety standards while still reducing plastic and finally, we’ll introduce you to some of our favourite leaders in the alternative products space that are not only helping hospitality businesses to reduce waste and costs, but to achieve significant steps towards NetZero goals too!
The workshop will primarily focus on waste issues relevant to the UK hospitality sector
The Agenda
- Busting some of the plastic and hygiene myths
- How to put processes over products to reduce unnecessary waste and cost
- Identifying pitfalls and misleading claims
- 4 strategic steps to single-use plastic reduction
- How to drive behaviour change with customers and staff
- Connecting you with suppliers of alternative solutions
- Live Q&A with the organisers
Who is this workshop for?
The content of this workshop will help anyone working in the field of hospitality, particularly in any of the sectors highlighted below.
- Hoteliers
- Airlines
- Restaurants and Cafes
- Airbnb Owners
- Bed & Breakfast Owners
- Serviced Apartment Providers
- Tourist Attractions
- Event Organisers
- Campsite, Caravan Park and Glampsite Managers
- Conferences and events organisers
- Train and coach companies
This workshop will give you the strategies you need to reduce single-use plastic in your business!
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February 2, 2022 6:00 pm
Southwest Ontario Tourism Organization
Free
Tourism Industry
OSW Tourism Ideas Lab session four addresses communicating value and effective human resource strategies to attract and retain.
About this event
Attracting and retaining the right staff was a struggle for many tourism businesses before the pandemic, it’s even harder now. Ensuring that you can effectively communicate the value of working in tourism, the benefits your business offers, and having the right human resources strategies are in place to effectively attract and retain employees is critical. Come prepared to contribute to a dynamic conversation led by a leading tourism HR expert!
Mark Goobie has spent the last 20 years working in the field of human resources. In 2007, he co-founded Westridge’s group of companies specializing in HR, group health and retirement benefits, recruitment, and mystery shopping. Though each area has a distinct focus, the Westridge team works predominantly in the hospitality and tourism industry and are uniquely positioned to understand the opportunities and challenges the industry faces. As a Certified Human Resources Leader (CHRL), Mark works specifically with small and midsize companies on their people strategy and development, company vision and culture, talent management, organizational design, total rewards, performance, and compliance.
As a reminder, these are not webinar sessions and everyone who registers is required to attend and participate. Due to limited spots, please only register for one of the four OSW Tourism Ideas Lab Sessions. Please email emma@swotc.ca with any questions.
About this event
Attracting and retaining the right staff was a struggle for many tourism businesses before the pandemic, it’s even harder now. Ensuring that you can effectively communicate the value of working in tourism, the benefits your business offers, and having the right human resources strategies are in place to effectively attract and retain employees is critical. Come prepared to contribute to a dynamic conversation led by a leading tourism HR expert!
Mark Goobie has spent the last 20 years working in the field of human resources. In 2007, he co-founded Westridge’s group of companies specializing in HR, group health and retirement benefits, recruitment, and mystery shopping. Though each area has a distinct focus, the Westridge team works predominantly in the hospitality and tourism industry and are uniquely positioned to understand the opportunities and challenges the industry faces. As a Certified Human Resources Leader (CHRL), Mark works specifically with small and midsize companies on their people strategy and development, company vision and culture, talent management, organizational design, total rewards, performance, and compliance.
As a reminder, these are not webinar sessions and everyone who registers is required to attend and participate. Due to limited spots, please only register for one of the four OSW Tourism Ideas Lab Sessions. Please email emma@swotc.ca with any questions.
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February 2, 2022 7:10 pm
JB Media Digital Drop
Free
Travel and Tourism Industry
JB Media Digital Drop-in
Travel & Tourism Search Trends for 2022
Search Engine Optimization is an ever-evolving field while many of the core principles Google prioritizes stay the same. Join us as we discuss the core components of building authority and the search trends that will impact destinations, attractions, events, and local businesses in the coming months. Gain ideas and insight into how you can design and adapt your SEO strategies to better engage and serve people in 2022. Learn about different approaches and tools you can use to connect with locals and visitors. Come prepared to ask questions!
Wednesday, February 2, 2022 from 12:10 to 1:00 p.m. (EST).
Downloadable copies of all presentations and a recording of the webinar will be made available after the call.
Join Sarah, co-founder and lead instructor of the JB Media Institute, and Justin Belleme, co-founder of JB Media Institute and JB Media Group to discuss travel and tourism search trends for 2022.
Registration closes at 10 am (EST) the day of the webinar.
JB Media Digital Drop-in
Travel & Tourism Search Trends for 2022
Search Engine Optimization is an ever-evolving field while many of the core principles Google prioritizes stay the same. Join us as we discuss the core components of building authority and the search trends that will impact destinations, attractions, events, and local businesses in the coming months. Gain ideas and insight into how you can design and adapt your SEO strategies to better engage and serve people in 2022. Learn about different approaches and tools you can use to connect with locals and visitors. Come prepared to ask questions!
Wednesday, February 2, 2022 from 12:10 to 1:00 p.m. (EST).
Downloadable copies of all presentations and a recording of the webinar will be made available after the call.
Join Sarah, co-founder and lead instructor of the JB Media Institute, and Justin Belleme, co-founder of JB Media Institute and JB Media Group to discuss travel and tourism search trends for 2022.
Registration closes at 10 am (EST) the day of the webinar.
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February 3, 2022 1:00 pm
Eu travel tech
Free
Tourism Industry
Description
Two years after the COVID-19 outbreak, European citizens are gradually beginning to feel more confident to travel again. As we confront new variants, however, the pandemic continues to raise concerns among travellers who are worried about their personal health and safety. Hence, rebuilding trust is crucial to get people travelling again. But, how can we achieve that?
While many initiatives have been implemented since the beginning of the crisis – including notably the European Commission’s COVID-19 Safety Seal label for tourism establishments – much more needs to be done. To discuss how to safely restore the confidence to travel for European travellers, the challenges ahead and possible solutions, we would like to invite you to a webinar on:
“Travelling in COVID times: how can transparency restore travellers’ confidence?”
which will take place on February 3 from 12:00 to 13:00 CET
This webinar will address some of the following questions: What instruments can ensure safe travelling? How can institutions regain people’s trust in the current and future travel environment? What kind of reassurances are travellers looking for? Will increased transparency restore travellers’ confidence? What role can distributors play, including online travel platforms?
Programme
Opening remarks by Emmanuel Mounier, Secretary General of eu travel tech
Debate moderated by Dave Keating, France 24
What role do tourism public officials have in restoring travellers’ confidence?
• Sandra Carvão, Chief Market Intelligence & Competitiveness, UNWTO
• Leonor Picão, Director responsible for the ‘Clean & Safe protocols’, Turismo de Portugal
How can private operators help to restore travellers’ confidence?
• Becky Foley, Global Trust and Safety, Tripadvisor
• Xavier Garcia, Innovation Director, Barcelona Hotel Association
Q&A session with all speakers
Wrap up and conclusions by MEP Josianne Cutajar
We would be delighted if you would join us for the debate. If you wish to register, please follow this If you wish to register, please follow this link.
Two years after the COVID-19 outbreak, European citizens are gradually beginning to feel more confident to travel again. As we confront new variants, however, the pandemic continues to raise concerns among travellers who are worried about their personal health and safety. Hence, rebuilding trust is crucial to get people travelling again. But, how can we achieve that?
While many initiatives have been implemented since the beginning of the crisis – including notably the European Commission’s COVID-19 Safety Seal label for tourism establishments – much more needs to be done. To discuss how to safely restore the confidence to travel for European travellers, the challenges ahead and possible solutions, we would like to invite you to a webinar on:
“Travelling in COVID times: how can transparency restore travellers’ confidence?”
which will take place on February 3 from 12:00 to 13:00 CET
This webinar will address some of the following questions: What instruments can ensure safe travelling? How can institutions regain people’s trust in the current and future travel environment? What kind of reassurances are travellers looking for? Will increased transparency restore travellers’ confidence? What role can distributors play, including online travel platforms?
Programme
Opening remarks by Emmanuel Mounier, Secretary General of eu travel tech
Debate moderated by Dave Keating, France 24
What role do tourism public officials have in restoring travellers’ confidence?
• Sandra Carvão, Chief Market Intelligence & Competitiveness, UNWTO
• Leonor Picão, Director responsible for the ‘Clean & Safe protocols’, Turismo de Portugal
How can private operators help to restore travellers’ confidence?
• Becky Foley, Global Trust and Safety, Tripadvisor
• Xavier Garcia, Innovation Director, Barcelona Hotel Association
Q&A session with all speakers
Wrap up and conclusions by MEP Josianne Cutajar
We would be delighted if you would join us for the debate. If you wish to register, please follow this If you wish to register, please follow this link.
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February 9, 2022 6:00 pm
Southwest Ontario Tourism Organization
Free
Tourism Industry
OSW Tourism Ideas Lab session four explores how tourism businesses can take advantage of its COVID closures.
About this event
As difficult as COVID-19 closures have been, they also have a silver lining: A pause in operations provides a rare opportunity to take a step back, reflect and proactively plan for the future. Changes brought about by COVID require a choice to either emerge doing business as usual or adapt for a better future. This session explores how one tourism business took advantage of its COVID closure to reflect on their purpose, passions, partnerships and positioning, then invest in building back better for long-term returns. Tim Lucier will kick start the Ideas Lab conversation, sharing Northern Edge Algonquin’s evolutions during the pandemic to respond to visitor needs, evolve their product offer and build new and strengthen existing relationships, to stage their business for future success.
Tim is a creative go-getter and grounded leader with roots in transformational tourism and wellness. An advocate for trusting your intuition and developing core habits to pursue big dreams, he uses his passion for efficiency & organization and his keen eye for detail in all his work. As the Operations Director at Northern Edge Algonquin, Tim excels in creating one-of-a-kind, unplugged retreats featuring forest accommodations, delicious meals, and a variety of facilitated activities to empower transformational leadership and deep connection in our communities.
Note: This session has been changed to address the new COVID-19 restrictions.
As a reminder, these are not webinar sessions and everyone who registers is required to attend and participate. Please email emma@swotc.ca with any questions.
About this event
As difficult as COVID-19 closures have been, they also have a silver lining: A pause in operations provides a rare opportunity to take a step back, reflect and proactively plan for the future. Changes brought about by COVID require a choice to either emerge doing business as usual or adapt for a better future. This session explores how one tourism business took advantage of its COVID closure to reflect on their purpose, passions, partnerships and positioning, then invest in building back better for long-term returns. Tim Lucier will kick start the Ideas Lab conversation, sharing Northern Edge Algonquin’s evolutions during the pandemic to respond to visitor needs, evolve their product offer and build new and strengthen existing relationships, to stage their business for future success.
Tim is a creative go-getter and grounded leader with roots in transformational tourism and wellness. An advocate for trusting your intuition and developing core habits to pursue big dreams, he uses his passion for efficiency & organization and his keen eye for detail in all his work. As the Operations Director at Northern Edge Algonquin, Tim excels in creating one-of-a-kind, unplugged retreats featuring forest accommodations, delicious meals, and a variety of facilitated activities to empower transformational leadership and deep connection in our communities.
Note: This session has been changed to address the new COVID-19 restrictions.
As a reminder, these are not webinar sessions and everyone who registers is required to attend and participate. Please email emma@swotc.ca with any questions.
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February 10, 2022 6:00 pm
Asksuite
Free
Hotels
About
Who better than the Hotel TechAwards Winners to give predictions about the hotel technology trends in 2022?
In this free webinar, you get a chance to listen to the world’s best hotel tech providers in the world and get valuable insights into what guests are expecting now (and that your hotel must offer!).
Hotel technologies aren’t luxury items that are nice to have. They’re must-have resources that allow hoteliers to make smarter decisions and work more efficiently while fulfilling the fast-paced consumer demands.
Hotel technologies aren’t a luxury item that is nice to have. They’re a must-have resource that allows hoteliers to make smarter decisions and work more efficiently while fulfilling the fast-paced consumer demand.
Join Hotel TechAwards winners for a live webinar on Thursday, Feb 10th at 5 pm (CET):
David Byrne – VP of Sales and Partnerships at Asksuite
Erik Tengen – Co-founder of Oaky
Ricardo Souza – Business Development Manager Team Leader – Latam at OTA Insight
Chris Alexandre – Founder & CEO at GuestRevu
We’ll cover the latest trends in:
Customer Service and Direct Bookings
Distribution and Marketing Outcomes
Upselling and Revenue
Online Reputation and Review Management
Attend the live session and interact with experts: ask your questions, make comments, or simply say hello!
We’ll see you there!
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January 13, 2022 8:00 pm
Chinese Language and Culture for Business London
Free
Tourism Industry
China Ready! Chinese for Hospitality and Tourism
About this event
Confucius Institute for Business London is delighted to host the webinar “China Ready! Chinese for Hospitality and Tourism”.
About the event
China Ready! prepares students and independent learners to work in the hospitality and tourism industry for high-value tourism business coming from China to English-speaking countries.
During this webinar the author, Catherine Hua Xiang, will provide an overview of the book’s main features and tips to success in the sector:
• Important cultural and social awareness factors for interacting with clients from China
• Vocabulary
• Real-life scenarios
• Situational role playing and interactive listening
• Experiential exercises to encourage learning outside the classroom
About the speaker
Catherine Xiang (MEd, PhD) is an established author and applied linguist with rich experience in the higher education as well as high profile consultancy industry to businesses that wish to engage with China. She is Coordinator of East Asian Languages at LSE, Programme Director for BSc International Relations and Chinese; as well as UK Director for LSE Confucius Institute for Business London. Originally from Shanghai, she is skilled in intercultural communication, translation, foreign languages, lecturing, TV and public speaking. She is also an expert in e‑learning and innovation in language learning. Her recent publications include ‘Mastering Chinese – a Complete Textbook for Beginners’, ‘Audio‑visual Media in Language Education’ and the forthcoming ‘China Ready – Chinese for Tourism and Hospitality’. In addition to her roles at LSE, she is an executive member of the British Chinese Language Teaching Society, a school governor and chief examiner of Charted Institute of Linguists. She has recently launched her own YouTube channel “字espresso” teaching the relationship between Chinese characters and words.
About this event
Confucius Institute for Business London is delighted to host the webinar “China Ready! Chinese for Hospitality and Tourism”.
About the event
China Ready! prepares students and independent learners to work in the hospitality and tourism industry for high-value tourism business coming from China to English-speaking countries.
During this webinar the author, Catherine Hua Xiang, will provide an overview of the book’s main features and tips to success in the sector:
• Important cultural and social awareness factors for interacting with clients from China
• Vocabulary
• Real-life scenarios
• Situational role playing and interactive listening
• Experiential exercises to encourage learning outside the classroom
About the speaker
Catherine Xiang (MEd, PhD) is an established author and applied linguist with rich experience in the higher education as well as high profile consultancy industry to businesses that wish to engage with China. She is Coordinator of East Asian Languages at LSE, Programme Director for BSc International Relations and Chinese; as well as UK Director for LSE Confucius Institute for Business London. Originally from Shanghai, she is skilled in intercultural communication, translation, foreign languages, lecturing, TV and public speaking. She is also an expert in e‑learning and innovation in language learning. Her recent publications include ‘Mastering Chinese – a Complete Textbook for Beginners’, ‘Audio‑visual Media in Language Education’ and the forthcoming ‘China Ready – Chinese for Tourism and Hospitality’. In addition to her roles at LSE, she is an executive member of the British Chinese Language Teaching Society, a school governor and chief examiner of Charted Institute of Linguists. She has recently launched her own YouTube channel “字espresso” teaching the relationship between Chinese characters and words.
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January 13, 2022 4:00 pm
Revenue Forum
Free
Hotel Industry
About
In an ever changing distribution landscape it is vital to stay up to date. We have asked experts to help us look in the future and get prepared for changes to come.
– The impact of Google
– How important till Drive Direct Business be in the future?
– What strategies work best?
Event link: https://revenueforum.net/coming-soon/revenue-forum-webinar-13th-january-2022/
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January 11, 2022 12:00 pm
Causeway Coast and Glens Borough Council
Free
Tourism Industry
Dan McCarry provides an insight into Twitter marketing and networking for CCAG tourism businesses.
About this event
Part of a wider series of digital marketing online webinars for CCAG tourism businesses. Dan McCarry provides an insight into Twitter marketing and networking for CCAG tourism businesses. The workshop will provide information on:
Building a strong business network on Twitter
Creating the right impression – Bio, Content, Hashtags etc.
Following and connecting with others
Beginning a dialogue – tweeting and retweeting, comments, tags etc.
Recommending other businesses
Top Tips for Tweeting
Image used – Photographer/Creator: Brian Morrison Copyright: ©Tourism Ireland
About this event
Part of a wider series of digital marketing online webinars for CCAG tourism businesses. Dan McCarry provides an insight into Twitter marketing and networking for CCAG tourism businesses. The workshop will provide information on:
Building a strong business network on Twitter
Creating the right impression – Bio, Content, Hashtags etc.
Following and connecting with others
Beginning a dialogue – tweeting and retweeting, comments, tags etc.
Recommending other businesses
Top Tips for Tweeting
Image used – Photographer/Creator: Brian Morrison Copyright: ©Tourism Ireland
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January 8, 2022 5:00 am
Australian Hospitality Alumni Network Vietnam
Free
Hospitality
About
Event management refers to the implementation of project management principles in developing large-scale events such as concerts, conferences, weddings, formal parties, and so on. This field has picked up pace in the past few decades, thanks to the increasing acceptance of the profession and its rising popularity.
Australian Hospitality Alumni Network Vietnam is pleased to invite Australian hospitality students and alumni to join our Educational Event Series: Hospitality 101 – World of Events. This event is ideal for entry-level hospitality students, who would like to explore Event planning stories and an opportunity for you to virtually meet with our industry experts of the field. For students or people who are planning to pursue a journey in event management, here is the webinar to help you understand if it is the right choice for you.
Registration link: https://forms.gle/USXN17E8zuPC5HJm9
Date: Saturday 08 January 2022
Time: 10:00-11:30 GMT+7 (Vietnam Time) | 13:00-14:30 GMT+10 (NSW, VIC)
Event topic: World of Events
Educational Level: Beginner
Event Platform: Zoom (Link to be provided with the event confirmation)
Fee: Complimentary
Language: English
Guest Speakers:
Ms Jenny Duong Vu Hoang Anh – Founder of Weddings by Hoang Anh/ Co-founder of WSEN Vietnam
Ms Aimee Phan – Chief Country Representative of German State of Rheinland Pfalz
Ms Camellia Dinh – Founder of Australian Hospitality Alumni Network Vietnam
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January 25, 2022 12:00 pm
Causeway Coast and Glens Borough Council
Free
Tourism Industry
Fran Morelli introduces the world of Tik Tok marketing for CCAG tourism businesses.
About this event
Part of a wider series of digital marketing online webinars for CCAG tourism businesses. Fran Morelli introduces the world of Tik Tok marketing for tourism businesses. This workshop will include material on:
How does Tik Tok work for businesses and how do I set up a profile?
Showcasing your brand’s creative side on Tik Tok
Creating Fun Content to reach a new audience
Tik Tok Advertising
Trends, Challenges and Hashtags – Getting Involved
Image used – Photographer/Creator: Brian Morrison Copyright: ©Tourism Ireland
About this event
Part of a wider series of digital marketing online webinars for CCAG tourism businesses. Fran Morelli introduces the world of Tik Tok marketing for tourism businesses. This workshop will include material on:
How does Tik Tok work for businesses and how do I set up a profile?
Showcasing your brand’s creative side on Tik Tok
Creating Fun Content to reach a new audience
Tik Tok Advertising
Trends, Challenges and Hashtags – Getting Involved
Image used – Photographer/Creator: Brian Morrison Copyright: ©Tourism Ireland
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January 25, 2022 3:00 pm
Tourism Declares a Climate Emergency
Free
Travel Industry
A short discovery session to answer your questions about Tourism Declares. Learn who we are, how we can help you and how you can join us.
About this event
We’re a global community of 290+ travel organisations, companies and professionals who have declared a climate emergency and come together to plan a better future for tourism.
Our members represent just about every corner of the travel industry, and have their head offices in over 50 countries around the world. They are big, small, budget or luxury. Some are leaders in sustainable tourism with best practice to share. Others are just starting out and looking for support and ideas. We’ve all made the same commitments to working together and acting on climate change.
We’re exploring what this means for each one of us, sharing ideas, challenges and solutions, so that together we can create a new, regenerative tourism industry built on the principles of climate justice.
Think you might like to become part of our community? Join us in this drop-in session to find out more. Hosted on Zoom.
Find out more at www.tourismdeclares.com
About this event
We’re a global community of 290+ travel organisations, companies and professionals who have declared a climate emergency and come together to plan a better future for tourism.
Our members represent just about every corner of the travel industry, and have their head offices in over 50 countries around the world. They are big, small, budget or luxury. Some are leaders in sustainable tourism with best practice to share. Others are just starting out and looking for support and ideas. We’ve all made the same commitments to working together and acting on climate change.
We’re exploring what this means for each one of us, sharing ideas, challenges and solutions, so that together we can create a new, regenerative tourism industry built on the principles of climate justice.
Think you might like to become part of our community? Join us in this drop-in session to find out more. Hosted on Zoom.
Find out more at www.tourismdeclares.com
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January 27, 2022 10:00 am
World Tourism Organization
Free
Sustainable Tourism
Technical Session on the Glasgow Declarationon Climate Action in Tourism
During the upcoming webinar on 27 January 2022, the milestones planned for 2022 will be presented and signatories will have the opportunity to share feedback and exchange with the Coordination Team on achievements, priorities and challenges.
- For the morning session, please register here.
The programme of the webinar will be available shortly at:
https://www.unwto.org/events/technical-session-on-the-glasgow-declaration-on-climate-action-in-tourism
- For the morning session, please register here.
https://www.unwto.org/events/technical-session-on-the-glasgow-declaration-on-climate-action-in-tourism
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January 27, 2022 6:00 pm
Creative Supply
Free
Hotel Industry
Discover inspiring hotel concepts and the seven essential components to reinvent your hotel.
About this event
Technology, changing consumer behaviour and deregulation are challenging hospitality at its core. What’s more, these trends have been accelerated by the coronavirus pandemic, and are forcing hoteliers to review the fundamentals of their value proposition. How to reinvent/transform your hotel offer after the crisis? How to unlock new areas of growth? And how to promote a coherent and compelling guest experience?
Often, the answer to these questions is putting in place an effective hotel concept.
But what exactly is a hotel concept? How do you create one? And how do you implement it?
Drawing on our successful Hotel Concept Handbook – resulting from a collaboration with EHL (Ecole hôtelière de Lausanne) – we will share with you inspiration and practical advice to (re)invent your hotel.
In this insight-packed webinar you will:
- Learn about the 7 components (of the Hotel Concept Framework) that are part of every great hotel concept
- Discover exclusive examples of successful hotel brands – from a Japanese hotel that doubles as a fashion label to a Parisian Café that produces its own music
- Find out how you can not only adapt your hotel to the latest trends, but become a trendsetter yourself
- Get the chance to ask questions about your hotel to Creative Supply’s expert team
Whether your objective is to reinvent your hotel from top to bottom or simply to broaden your knowledge, this session will give you ideas and motivation to build or improve your hotel concept.
Session schedule
17:00 Introduction
17:05 Global inspirations and best practices for your hotel
17:35 Plenary discussion and closing
Who is it for?
- Hotel Managers
- Marketing and Communication Managers
- Entrepreneurs in the hospitality industry
Logistics
This online event will take place on zoom. Please download Zoom Client for Meetings before the event starts. Feel free to contact us for more information.
Speaker
Youri Sawerschel
Founder & CEO, Creative Supply
Youri Sawerschel is a Branding Expert and Founder of Creative Supply, a branding agency present in Zurich and Paris. Solicited for his creative thinking skills, Youri has been involved with projects focused on creating, launching and managing brands in Europe, China and the Middle East. He has worked with brands as diverse as Kempinski Hotels, UBS, EPFL and Mondelez. Youri is also the author of dozens of articles on the topics of brand strategy and entrepreneurship and is a lecturer at ESSEC Business School in Paris, at EHL (Ecole hôtelière de Lausanne) and at Geneva School of Business (HEG).
About this event
Technology, changing consumer behaviour and deregulation are challenging hospitality at its core. What’s more, these trends have been accelerated by the coronavirus pandemic, and are forcing hoteliers to review the fundamentals of their value proposition. How to reinvent/transform your hotel offer after the crisis? How to unlock new areas of growth? And how to promote a coherent and compelling guest experience?
Often, the answer to these questions is putting in place an effective hotel concept.
But what exactly is a hotel concept? How do you create one? And how do you implement it?
Drawing on our successful Hotel Concept Handbook – resulting from a collaboration with EHL (Ecole hôtelière de Lausanne) – we will share with you inspiration and practical advice to (re)invent your hotel.
In this insight-packed webinar you will:
- Learn about the 7 components (of the Hotel Concept Framework) that are part of every great hotel concept
- Discover exclusive examples of successful hotel brands – from a Japanese hotel that doubles as a fashion label to a Parisian Café that produces its own music
- Find out how you can not only adapt your hotel to the latest trends, but become a trendsetter yourself
- Get the chance to ask questions about your hotel to Creative Supply’s expert team
Whether your objective is to reinvent your hotel from top to bottom or simply to broaden your knowledge, this session will give you ideas and motivation to build or improve your hotel concept.
Session schedule
17:00 Introduction
17:05 Global inspirations and best practices for your hotel
17:35 Plenary discussion and closing
Who is it for?
- Hotel Managers
- Marketing and Communication Managers
- Entrepreneurs in the hospitality industry
Logistics
This online event will take place on zoom. Please download Zoom Client for Meetings before the event starts. Feel free to contact us for more information.
Speaker
Youri Sawerschel
Founder & CEO, Creative Supply
Youri Sawerschel is a Branding Expert and Founder of Creative Supply, a branding agency present in Zurich and Paris. Solicited for his creative thinking skills, Youri has been involved with projects focused on creating, launching and managing brands in Europe, China and the Middle East. He has worked with brands as diverse as Kempinski Hotels, UBS, EPFL and Mondelez. Youri is also the author of dozens of articles on the topics of brand strategy and entrepreneurship and is a lecturer at ESSEC Business School in Paris, at EHL (Ecole hôtelière de Lausanne) and at Geneva School of Business (HEG).
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December 20, 2021 8:00 pm
Cristian Ventura | Ventura Consulting
Free
Wine Tourism
Free weekly digital marketing workshop to gain clarity, create and execute achievable plans and keep your bosses happy!
Multiple Dates
About this event
Are you a marketing professional working in a winery? Then this workshop is for you!
Let’s face it:
- 🥲 Marketing is inherently hard.
- 😩 There is a lot of marketing advice out there, but little time to learn, implement, test, and evaluate every new tactic.
- 🤔 Bosses want to see a return on their investment.
I have spent the last 10 years learning, implementing, testing and evaluating hundreds of marketing best practices and want to share my knowledge with you. Why?
My name is Cristian Ventura and I’m based in Austin. For the past 2 years, I’ve been on a journey to learn more about the amazing, fast-growing Texas wine industry. I’m specifically interested in how digital marketing can be used to achieve better results in selling DTC, as well as increasing business on-site business.
I have decided that the best way to document and share what I’m learning is through these weekly digital marketing workshops. I have spent thousands of dollars on courses, software, tools, training and resources so you don’t have to!
My goal is to:
- 🤩 Help you gain clarity so your work is more enjoyable.
- 🧐 Narrow down the marketing tactics that really matter for our industry, improving the time it takes to lean, implement test and evaluate it for your winery.
- 🤠 Provide key tools that will help you show your boss the metrics and results that will make them happy.
What do you need to get the best out of these workshops?
- Commit to being there live every week. Tell your boss that you’re doing this to facilitate more opportunities to grow the winery’s reach and audience. Connecting to the live discussion will help you pose questions and get actionable answers.
- Have pen and paper (Or a to-do app) ready to take notes and set dates.
- Shift your mindset. Be willing and open to explore, test and break (yes, break) a few things here and there.
About this event
Are you a marketing professional working in a winery? Then this workshop is for you!
Let’s face it:
- 🥲 Marketing is inherently hard.
- 😩 There is a lot of marketing advice out there, but little time to learn, implement, test, and evaluate every new tactic.
- 🤔 Bosses want to see a return on their investment.
I have spent the last 10 years learning, implementing, testing and evaluating hundreds of marketing best practices and want to share my knowledge with you. Why?
My name is Cristian Ventura and I’m based in Austin. For the past 2 years, I’ve been on a journey to learn more about the amazing, fast-growing Texas wine industry. I’m specifically interested in how digital marketing can be used to achieve better results in selling DTC, as well as increasing business on-site business.
I have decided that the best way to document and share what I’m learning is through these weekly digital marketing workshops. I have spent thousands of dollars on courses, software, tools, training and resources so you don’t have to!
My goal is to:
- 🤩 Help you gain clarity so your work is more enjoyable.
- 🧐 Narrow down the marketing tactics that really matter for our industry, improving the time it takes to lean, implement test and evaluate it for your winery.
- 🤠 Provide key tools that will help you show your boss the metrics and results that will make them happy.
What do you need to get the best out of these workshops?
- Commit to being there live every week. Tell your boss that you’re doing this to facilitate more opportunities to grow the winery’s reach and audience. Connecting to the live discussion will help you pose questions and get actionable answers.
- Have pen and paper (Or a to-do app) ready to take notes and set dates.
- Shift your mindset. Be willing and open to explore, test and break (yes, break) a few things here and there.
…
December 17, 2021 1:00 am
Pedacitos Travel Community
Free
Sustainable Tourism
About
For many of our community members and audience, travel is a central part of your lives. But the ways we travel today are not sustainable for tomorrow. So, what do we do?
At Pedacitos Travel Community, we want to start asking the hard questions and start conversations about things that matter. For our first installment, we want to talk about sustainable tourism.
PTC contributor Ryle will lead us into the conversation of sustainable travel and how the tourism industry can be adapted to help our planet. He’ll bring on a special guest, PTC contributor Alex, to discuss her sustainability mission, what sustainable tourism is, and why it’s so important.
Event link: https://www.pedacitosblog.com/event-details/sustainable-tourism-can-travel-be-eco-friendly
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December 14, 2021 1:00 pm
Hotel Marketing Association
Free
Hotel Industry
Explore the trends that will shape our hotel marketing in 2022 and beyond.
About this event
Join David Gardner and Sam Weston from 80 DAYS alongside Martin Evans from The Tourism Business as we explore the trends that will shape our hotel marketing in 2022 and beyond.
In this session we will cover:
• The Tourism/ Travel Landscape
• Market-Segment led Recovery from Covid
• Digital Trends & Insights
• Hotel Marketing Best Practice
• Recommended Focus Areas for hoteliers for 2022 and beyond
80 DAYS
80 DAYS is an award-winning, full service creative and digital marketing agency that specialises in hospitality and travel. The agency works with over 450 of the world’s most respected hotel and travel brands, including The Oetker Collection, Ritz-Carlton and Leading Hotels of The World.
Established in 2002 and with offices in Edinburgh, London, Málaga and Dubai, 80 DAYS has a reputation based on experience, insight and a genuine desire to shape the future of travel marketing.
The Tourism Business
Run by Martin Evans, The Tourism Business, supports hotels across the UK with strategic marketing advice and support. Martin combines expertise in formulating winning marketing strategies with a results-focussed approach. Current clients include four-star hotels in Yorkshire, County Durham and the Channel Islands. Martin is also the founder and organiser of The National Hotel Marketing Conference, and has worked with over 300 conference speakers and panellists on aspects of hotel marketing strategy and execution in the past 15 years.
OrganiserThe Hotel Marketing Association / HOSPA
Organiser of Hotel Marketing Trends: 2022 and beyond
About this event
Join David Gardner and Sam Weston from 80 DAYS alongside Martin Evans from The Tourism Business as we explore the trends that will shape our hotel marketing in 2022 and beyond.
In this session we will cover:
• The Tourism/ Travel Landscape
• Market-Segment led Recovery from Covid
• Digital Trends & Insights
• Hotel Marketing Best Practice
• Recommended Focus Areas for hoteliers for 2022 and beyond
80 DAYS
80 DAYS is an award-winning, full service creative and digital marketing agency that specialises in hospitality and travel. The agency works with over 450 of the world’s most respected hotel and travel brands, including The Oetker Collection, Ritz-Carlton and Leading Hotels of The World.
Established in 2002 and with offices in Edinburgh, London, Málaga and Dubai, 80 DAYS has a reputation based on experience, insight and a genuine desire to shape the future of travel marketing.
The Tourism Business
Run by Martin Evans, The Tourism Business, supports hotels across the UK with strategic marketing advice and support. Martin combines expertise in formulating winning marketing strategies with a results-focussed approach. Current clients include four-star hotels in Yorkshire, County Durham and the Channel Islands. Martin is also the founder and organiser of The National Hotel Marketing Conference, and has worked with over 300 conference speakers and panellists on aspects of hotel marketing strategy and execution in the past 15 years.
OrganiserThe Hotel Marketing Association / HOSPA
Organiser of Hotel Marketing Trends: 2022 and beyond
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December 9, 2021 4:00 pm
arena4finance
Free
Hospitaity
This session is ideal for all those seeking to learn more about preparing a detailed zero based budget for their hospitality business.
About this event
Following almost two years of unprecedented disruption due to the pandemic, the process of budgeting and forecasting has changed forever. We can no longer rely on prior year figures and continuation of the same market demand and economic conditions. The new normal requires agility and speed to react to the pace of change and our systems for planning and forecasting need to adapt to this. Our budgeting needs to take account of the changing market demands and every cost line in the P&L needs to be justified including both variable and fixed costs. This approach to justifying every revenue and expense is called Zero Based Budgeting and requires us to reconsider every line in the P & L to justify the values and ensure every cost earns its place. Join us for this session to find out more.
In this 90 minute webinar delegates will learn more about:
- Fixed budgets and zero based budgets
- How to prepare a zero based budget
- Building revenue and costs for the P & L
Revenue managers, general managers and asset managers will all benefit from this event.
The webinar will be hosted by Debra Adams, owner at arena4finance.
Debra Adams is the founder of the business, a leading practitioner in developing courses for improving financial know how and commercial acumen in the service sectors. She is the author of the highly acclaimed textbook ‘Strategic Management Accounting for the Hospitality, Tourism and Leisure Industries’ now available here in 2nd edition. The third edition is to be published by Goodfellow Publishing in 2021.
What our clients say:
Debra Adams is simply amazing at helping non-financial managers to not only understand, but actively engage with, the commercial and financial aspects of their operation. She has a wealth of in-depth knowledge of both operational and strategic finance, specifically in the hospitality industry where margins are tight and cash flow imperative. Knowing the content is one thing, but knowing how to teach others is what Debra excels at, with her years of experiences as a professional lecturer, trainer, coach and teacher.
For over 10 years, she has been my go-to person for training any group of managers at all levels to explore and understand the financial story of their business. She is an invaluable member of our delivery team for the Award-winning Master Innholders Aspiring Leaders Diploma and the MIDAS series.
Dr Hilary Cooke, Founder at Merlin Business Consultancy Ltd
Photo courtesy of Scott Graham, Unsplash
About this event
Following almost two years of unprecedented disruption due to the pandemic, the process of budgeting and forecasting has changed forever. We can no longer rely on prior year figures and continuation of the same market demand and economic conditions. The new normal requires agility and speed to react to the pace of change and our systems for planning and forecasting need to adapt to this. Our budgeting needs to take account of the changing market demands and every cost line in the P&L needs to be justified including both variable and fixed costs. This approach to justifying every revenue and expense is called Zero Based Budgeting and requires us to reconsider every line in the P & L to justify the values and ensure every cost earns its place. Join us for this session to find out more.
In this 90 minute webinar delegates will learn more about:
- Fixed budgets and zero based budgets
- How to prepare a zero based budget
- Building revenue and costs for the P & L
Revenue managers, general managers and asset managers will all benefit from this event.
The webinar will be hosted by Debra Adams, owner at arena4finance.
Debra Adams is the founder of the business, a leading practitioner in developing courses for improving financial know how and commercial acumen in the service sectors. She is the author of the highly acclaimed textbook ‘Strategic Management Accounting for the Hospitality, Tourism and Leisure Industries’ now available here in 2nd edition. The third edition is to be published by Goodfellow Publishing in 2021.
What our clients say:
Debra Adams is simply amazing at helping non-financial managers to not only understand, but actively engage with, the commercial and financial aspects of their operation. She has a wealth of in-depth knowledge of both operational and strategic finance, specifically in the hospitality industry where margins are tight and cash flow imperative. Knowing the content is one thing, but knowing how to teach others is what Debra excels at, with her years of experiences as a professional lecturer, trainer, coach and teacher.
For over 10 years, she has been my go-to person for training any group of managers at all levels to explore and understand the financial story of their business. She is an invaluable member of our delivery team for the Award-winning Master Innholders Aspiring Leaders Diploma and the MIDAS series.
Dr Hilary Cooke, Founder at Merlin Business Consultancy Ltd
Photo courtesy of Scott Graham, Unsplash
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December 8, 2021 4:00 pm
International Hospitality Media Limited
Free
Hospitality
About
Hosted by IHM editor-in-chief George Sell, our Urban Living webinar series has already attracted 12,000+ engaged owners, operators, investors, developers and service providers within: hotels, serviced apartments / aparthotels, BTR / student housing, co-living, hostels, short term rentals, proptech and co-working.
No cost to join and designed to encourage participants to think differently the sessions look to the future with thought-provoking discussions, debates, live Q&As with industry leaders and innovators as we collectively look to rebound from the downturn.
Urban Living Trends
Our experts predict five trends to look out for across the urban living sector in 2022
Event link: https://zoom.us/webinar/register/WN_nP7BcZbWQSatu12BtxQQMg
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December 7, 2021 6:00 pm
Phocuswright
Free
Travel Industry
This September, Phocuswright fielded the third edition of the Gender Equity in Travel study amidst the global pandemic.
How does the timing impact the results? Are we moving closer to gender equity in our industry?
What are the sentiments of men and women who answered the call? Importantly, how can we best apply the findings?
In this webinar produced by PhocusWire and Phocuswright, you’ll gain:
- A clear perspective on Gender Equity in Travel from a broad range of professionals
- An understanding of the precise opportunities where change may be meaningful for your team
- Practical ideas and strategies for encouraging female leadership
- Resources and connections to accelerate your initiatives
Join us for a joint presentation of the Phocuswright research results and a discussion moderated by PhocusWire to learn how leaders apply this research to we inform hiring and strategic planning for building diverse, equitable, sustainable teams that can help us to thrive into the future.
The webinar will be broadcast live at 11 a.m. Eastern on Tuesday, December 7, 2021.
Speakers:
- Coney Dongre, research manager at Phocuwright
- Kimberly Newbury, vice president for the global travel technology group at Northstar Travel Media
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