October 12, 2021 7:00 pm
Adventure Travel Trade Association
Free
Adventure Tourism Providers
About
Each year, the Adventure Travel Trade Association (ATTA) produces an Industry Snapshot Report, a compilation of data resulting from a survey of adventure travel industry operators on topics such as popular destinations, activities, and industry business practices. It provides those working within industry critical industry benchmarks, and those outside the industry with perspective on the health, outlook, and characteristics of this dynamic environment. 2020 was a particularly challenging year for the tourism industry, and this data serves as one way to track COVID-19’s true effects and adventure travel’s recovery. Join Heather Kelly, ATTA’s Sr. Research Manager, to dig deeper into this report and to see what is coming next for adventure tourism worldwide.
This webinar will be recorded and shared with those who register. Registration is required.
Presenter: Heather Kelly, Senior Manager of Research, ATTA
Heather joined the ATTA in December 2019. She brings many years of tourism and data experience to her role as Senior Manager of Research. Heather grew up in Ithaca, NY and still resides nearby, which is a great home base for exploring the world.
After working for a hospitality research firm and in a hotel sales office, Heather went on to spend 3.5 years as Marketing Manager for the Aruba Convention Bureau for North America, and one year as a consultant with Discover the Palm Beaches, Florida. The Caribbean is still one of her favorite places to visit, and she has been to 15 islands and counting. A PADI-certified diver and boat lover, Heather’s favorite adventure activities involve the water (although she is horrible at windsurfing).
Heather also spent 7 years with Hotel Link Solutions, part of the WHL Group, working with small hotels in developing tourism economies to build their online presence. Her biggest projects were in the South Pacific islands. She has worked on consulting projects with the European Travel Commission, the Discover England Fund, and others. She also spent a summer teaching in Germany and has traveled solo through parts of Europe and Asia.
A true lover of learning, Heather has earned a BS in Communications from Ithaca College, an MBA in Marketing from Suffolk University, and an MS from The Hotel School at Cornell University. She has taught undergraduate and graduate-level marketing at four universities. Her new role with the ATTA gives her plenty of opportunities to continue incorporating her love of knowledge with her passion for the tourism industry.
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October 6, 2021 5:00 pm
Asksuite
Free
Hotels
THE BEST OF THE HOSPITALITY INDUSTRY
LEARN FROM THE EXPERTS
Welcome to Asksuite Insights – The Reservation Experts Summit, offering a glimpse into the changing world of direct reservation channels. Join an exclusive community of 500 hospitality professionals, with an exciting agenda and networking opportunities.
You don’t want to miss this milestone on the hospitality industry’s calendar, so reserve your spot today!
What you will learn from the experts
- Digital Marketing & E-Commerce
- Direct Reservation Channels
- Contact Center & Reservation Management
- Direct Booking
AGENDA
WEDNESDAY 6TH OCTOBER
4:00pm (CET) Opening Session
Rodrigo Teixeira – CEO @ Asksuite
4:45pm (CET) Expert Keynote Speaker
Christine Trippi – CEO @ The Wise Pinneaple
5:30pm (CET) Panel 1 – Hotel Chains: Centralized reservation center or direct service at hotels?
Vladimir Martinov – CEO @ Beehive Hospitality
Manny Melendez – Director of Strategic Sales @ Amadeus Hospitality
THURSDAY 7TH OCTOBER
4:00pm (CET) Expert Keynote Speaker
Adrienne Hanna – CEO @ Right Revenue
4:45pm (CET) Panel 2 – Best practices to manage the challenges of direct bookings and multichannels
Bianca Porto Barga – Director of Sales @ Asksuite
Michael McCartan @ Atomize
Thibault Catala – Managing Director & Founder @ Catala Consulting
Vineeth Purushothaman – Regional Director EMEA @ Wyndham
Registration link: https://content.asksuite.com/registration-asksuite-insights
THE BEST OF THE HOSPITALITY INDUSTRY
LEARN FROM THE EXPERTS
Welcome to Asksuite Insights – The Reservation Experts Summit, offering a glimpse into the changing world of direct reservation channels. Join an exclusive community of 500 hospitality professionals, with an exciting agenda and networking opportunities.
You don’t want to miss this milestone on the hospitality industry’s calendar, so reserve your spot today!
What you will learn from the experts
- Digital Marketing & E-Commerce
- Direct Reservation Channels
- Contact Center & Reservation Management
- Direct Booking
AGENDA
WEDNESDAY 6TH OCTOBER
4:00pm (CET) Opening Session
Rodrigo Teixeira – CEO @ Asksuite
4:45pm (CET) Expert Keynote Speaker
Christine Trippi – CEO @ The Wise Pinneaple
5:30pm (CET) Panel 1 – Hotel Chains: Centralized reservation center or direct service at hotels?
Vladimir Martinov – CEO @ Beehive Hospitality
Manny Melendez – Director of Strategic Sales @ Amadeus Hospitality
THURSDAY 7TH OCTOBER
4:00pm (CET) Expert Keynote Speaker
Adrienne Hanna – CEO @ Right Revenue
4:45pm (CET) Panel 2 – Best practices to manage the challenges of direct bookings and multichannels
Bianca Porto Barga – Director of Sales @ Asksuite
Michael McCartan @ Atomize
Thibault Catala – Managing Director & Founder @ Catala Consulting
Vineeth Purushothaman – Regional Director EMEA @ Wyndham
Registration link: https://content.asksuite.com/registration-asksuite-insights
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September 29, 2021 10:00 am
Medusa
Free
Tours & Activities Providers
The objective of the seminar is to bring together key stakeholders on a tourism product co-creation and development process.
It aims at highlighting & packaging at a cross-border level, a range of places and experiences using innovative/creative processes and concepts emerging in the AT niche so as to attract more visitors in off season periods and to less-known areas. It is a pitching event of product ideas between different stakeholders to support the creation of cross border products with the objective of giving tourists the opportunity to delve into the treasures and become emotionally connected to the Mediterranean.
Registration link: https://t.co/pqIhtgRnYx
MEDUSA is a #EuropeanUnion-funded project under ENI CBC Med. It aims to develop and promote #sustainable #adventuretourism in the #Mediterranean.
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September 22, 2021 3:00 pm
Raizup (ex WHTT)
Free
Hotels
About
Upgrading our social media channels – the do’s and don’ts of social media. Will we see hoteliers dancing or chefs doing food demos on TikTok?
Join us on September 22 and find out about the newest hospitality trends. We are live-streaming on RaizUp LinkedIn page.
Guest speaker and hosts:
* Bruce Jordan – Managing Partner at Hotel Guest Management
* Berengere Brohan – Founder & Managing Director at My.O.C
* Khristina Quigley – Key Account Director at Hoist Group
* Calvin Tilokee – CEO & Creative Director at Revpar Media
* Thibault Catala, Founder & Managing Director, Catala Consulting
See you online!
#RevenueHACKS is a weekly interactive LinkedIn Live series on Raizup (ex WHTT), with practical, real value advice on Revenue Management strategies.The broadcast is also available on YouTube and Facebook anytime on demand. Join us on www.weraizup.com.
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September 22, 2021 12:00 pm
Hoist Group
Free
Hotels
About
So many of our customers used gift cards to protect their cashflows during the pandemic.
Gift Cards generated €1.5 million within 24 hours for one of our customers, last year during Black Friday Sale.
That’s the potential of gift cards!
Yet, there are so many hotels and other hospitality businesses out there, who are not leveraging this fantastic revenue tool!
In this webinar we will:
1. Deliver a short, crisp and value-packed training that will show you how you can be successful with gift cards.
2. Speak with hoteliers who have been there and done that successfully.
3. Demo a modern gift card solution that you can go live within days.
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September 16, 2021 5:00 pm
Amadeus & The Trampery
Free
Tourism Industry
A digital conference exploring new ways for the travel sector to recover and provide consumer confidence post-pandemic.
About this event
Join us for a half-day conference that shines a spotlight on the critical issues facing travel businesses following the Covid-19 crisis.
Sharing the latest global insights from industry experts and leading start-ups on how to adapt business models, boost consumer confidence, and embed innovation, technology and sustainability to rebuild and accelerate the travel sector.
Amadeus and The Trampery invite travel startups to join us for a dynamic mix of panel discussions and keynote speakers, alongside the opportunity to network.
About Amadeus
Travel broadens horizons, creates connections and builds economies. Travel powers progress. And Amadeus powers travel.
As a travel technology company, Amadeus build the business critical solutions that help airlines and airports, hotels and railways, search engines, travel agencies, tour operators and other travel players to run their operations and improve the travel experience, billions of times a year, all over the world.
Around the world, thousands of startups have fuelled their growth with Amadeus. We are always looking for opportunities to collaborate with entrepreneurs who are passionate about what they do, and deliver next generation technology that improves the travel experience. Whether you already have a minimum viable product or are looking to enter the travel space, Amadeus has something to offer your startup.
About The Trampery
The Trampery is a purpose-led enterprise that provides support to entrepreneurs from under-represented backgrounds, offers training for businesses seeking to target social and environmental goals, and works to advance the wellbeing of its team.
Through their Evo Programmes, The Trampery is looking to Rethink Business putting people at the heart of everything they do. The Trampery creates communities that foster innovation, collaboration, and creativity, and brings together technology startups with big corporates within the travel industry as part of their Traveltech Programme.
Through a tailored events programme, bespoke introductions and organised pitch opportunities they have supported almost 100 travel tech startups on their journey so far.
About this event
Join us for a half-day conference that shines a spotlight on the critical issues facing travel businesses following the Covid-19 crisis.
Sharing the latest global insights from industry experts and leading start-ups on how to adapt business models, boost consumer confidence, and embed innovation, technology and sustainability to rebuild and accelerate the travel sector.
Amadeus and The Trampery invite travel startups to join us for a dynamic mix of panel discussions and keynote speakers, alongside the opportunity to network.
About Amadeus
Travel broadens horizons, creates connections and builds economies. Travel powers progress. And Amadeus powers travel.
As a travel technology company, Amadeus build the business critical solutions that help airlines and airports, hotels and railways, search engines, travel agencies, tour operators and other travel players to run their operations and improve the travel experience, billions of times a year, all over the world.
Around the world, thousands of startups have fuelled their growth with Amadeus. We are always looking for opportunities to collaborate with entrepreneurs who are passionate about what they do, and deliver next generation technology that improves the travel experience. Whether you already have a minimum viable product or are looking to enter the travel space, Amadeus has something to offer your startup.
About The Trampery
The Trampery is a purpose-led enterprise that provides support to entrepreneurs from under-represented backgrounds, offers training for businesses seeking to target social and environmental goals, and works to advance the wellbeing of its team.
Through their Evo Programmes, The Trampery is looking to Rethink Business putting people at the heart of everything they do. The Trampery creates communities that foster innovation, collaboration, and creativity, and brings together technology startups with big corporates within the travel industry as part of their Traveltech Programme.
Through a tailored events programme, bespoke introductions and organised pitch opportunities they have supported almost 100 travel tech startups on their journey so far.
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October 6, 2021 3:00 pm
Mekong Tourism Advisory Group
Free
Travel Industry
ABOUT
On October 6-7, the Mekong Tourism Coordinating Office and Destination Mekong together will host virtual 2021 Mekong Innovations in Sustainable Tourism – World Tourism Day Forum event under the theme of “Innovation leading to Inclusive Growth” to bring four Destination Mekong initiatives together:
Experience Mekong Showcases (EMS)
Mekong Innovations in Sustainable Tourism (MIST)
Mekong Heroes
Mekong Faces
Mekong Youth
We look to hold our 2021 MIST Forum virtually to witness the pitching of our 2021 finalists of the EMS and MIST programs. This is very exciting and a chance for everybody to witness these innovative enterprises and ventures showcase how sustainability and resilience will transform travel and tourism in the Mekong Region in the future, post pandemic. We will also announce the 2021 Mekong Hero, who will join the 2020 Mekong Heroes Hall of Fame, and showcase some of our diverse and inspiring Mekong Faces and Mekong Youth.
Register at: https://www.destinationmekong.com/event-directory/
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September 14, 2021 8:00 pm
Expedia
Free
Travel Industry
A world welcoming to all
Travel brands are uniquely positioned to open the world to more people, including travelers of different gender identities, ages, abilities, ethnicities, religions, and sexual orientations. Embracing inclusivity, and demonstrating those values in your marketing campaigns, is therefore critical to the growth of your travel brand – especially during the industry’s current recovery phase.
Hear how brands across Expedia Group are developing inclusive marketing strategies and campaigns to help bring the world within reach for everyone. They’ll share what they’ve learned along the way, plus best practices on how to approach inclusivity with authenticity to ensure diverse travelers feel welcome.
In the webinar you’ll learn:
- what questions to ask when developing inclusive marketing campaigns
- how to connect effectively with increasingly diverse travel audiences through imagery and content
- ways to ensure travelers feel included throughout every step of their travel journey
- examples of effective inclusive travel marketing campaigns
Can’t attend at the scheduled time? Register anyway to receive a recording of the webinar by email.
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September 21, 2021 3:00 pm
Interreg Europe
Free
Tourism Industry
On Tuesday 21 September 2021, from 14:00 to 17:00 CET the Policy Learning Platform will host an on-line thematic workshop on the topic of ‘competitive and sustainable tourism sector’.
By joining this event you will learn how to promote your regions thanks to tourism development strategies, branding and multi-stakeholder involvement. You will also learn how to create a diversified and sustainable tourism offer based on the valorisation of the natural and cultural heritage in your regions.
Why is competitive and sustainable tourism so important?
Astrid Severin, co-host and Thematic Expert for Environment and Resource Efficiency, underlines that: “Many policymakers are currently looking for sustainable solutions that disperse tourism flows, bring growth and employment to less known areas and untap the potential of Europe’s rich natural and cultural heritage. Interreg Europe can feature some successful concepts to inspire these much needed policy changes.”
What is the event format?
In the course of an afternoon, we will bring to you three consecutive 45-minute sessions structured as follows:
- Session I
You will get inspired by the successful tourism development strategy adopted by the Latvian City of Valmiera, a good practice of the Destination SMEs project. You will also discover how a local tourism strategy based on the revitalisation of the industrial heritage in the Swedish region Västra Götaland led to a policy change in the Andalusian Province of Granada thanks to the CHRISTA project.
- Session II
You will have the opportunity to join an active debate around Interreg Europe good practices in two parallel working groups, one on ‘Cooperation for success: joint branding and multi-stakeholder involvement programmes’, one on ‘Off the beaten track: Developing new geographically distributed and off-season tourism offers’.
- Session III
You will discover the outcome of the discussion in the working groups and learn from the European Commission about EU funding for competitive and sustainable tourism for the 2021-2027 programming period.
More information about the programme can be found in the draft event agenda.
Online policy helpdesk
At the end of the online thematic workshop, starting at 17:00, our Thematic Experts Luc Schmerber, Mart Veliste, Astrid Severin and Marco Citelli will be available for an online policy helpdesk. Make sure you book your 10’ spot!
What to expect from the event?
Insights into strategies to make competitive and sustainable tourism a staple of regional recovery out of the Covid-19 crisis. Knowledge of the challenges faced by peer regions, identification of potential solutions, exchange with other workshop participants, collaboration and networking with experts.
Registration is now open, link: https://zoom.us/meeting/register/tJUqd-CtqzwpGdYQ34hUU-Ni9LvOIszpyBsU
A follow-up article will be published online shortly after the event.
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September 15, 2021 1:00 pm
Bayfield Training Ltd
Free
Hotel Investors
About this event
Hotel is a peculiar investment within the real estate sector. Hotel companies are operating real estate assets, composed of a combination of two businesses: the operation of rooms/amenities, and the management of the walls of the hotel. This webinar provides an introduction of the characteristics and structure of the investment into hotels and make sure you have the foundational knowledge to value an hotel asset.
Hotel is a peculiar investment within the real estate sector. Hotel companies are operating real estate assets, composed of a combination of two businesses: the operation of rooms/amenities, and the management of the walls of the hotel. This webinar provides an introduction of the characteristics and structure of the investment into hotels and make sure you have the foundational knowledge to value an hotel asset.
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September 14, 2021 11:30 am
Adrian Byne - Sales & Marketing Director, Benholm Group
Free
Interior Designers
About this event
Join this exclusive, FREE webinar for Interior Designers working within the hospitality, hotel and spa sectors hosted by creative plants and floral designers, Benholm Group.
In this 1-hour session Creative Designer, Adrian Byne will introduce you to biophilic design for hospitality and the positive impact that plants can have when included.
- Learn how including biophilic design in your interior designs will make spaces look fantastic as well as contributing real health benefits.
- See live examples of how creative planting can elevate your interiors.
- Understand how plants actively contribute to a healthier environment.
- Discover how biophilic design positively impacts well-being.
- Get simple solutions to incorporate biophilic design on any budget.
- Have your questions on biophilic design answered in our Q&A section or email them ahead to mail@benholm.com
Website: www.benholm.com
Join this exclusive, FREE webinar for Interior Designers working within the hospitality, hotel and spa sectors hosted by creative plants and floral designers, Benholm Group.
In this 1-hour session Creative Designer, Adrian Byne will introduce you to biophilic design for hospitality and the positive impact that plants can have when included.
- Learn how including biophilic design in your interior designs will make spaces look fantastic as well as contributing real health benefits.
- See live examples of how creative planting can elevate your interiors.
- Understand how plants actively contribute to a healthier environment.
- Discover how biophilic design positively impacts well-being.
- Get simple solutions to incorporate biophilic design on any budget.
- Have your questions on biophilic design answered in our Q&A section or email them ahead to mail@benholm.com
Website: www.benholm.com
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September 8, 2021 8:30 pm
The Independent
Free
Travel Industry
About this event
As the summer draws to a close and fully vaccinated travel starts to become easier, here at The Independent we are keen to answer the question: what happens next?
The travel traffic light system remains as confusing as ever, with the rules changing every few weeks for those wishing to travel abroad, as well as those hoping to travel into the UK. And there is no escaping the bleak fact that the pandemic has decimated the travel industry over the past year and half, but what does the future hold?
During The Independent’s next virtual travel event, our very own renowned travel expert Simon Calder will be hosting a panel discussion on what is likely to happen next to travel and whether the future is as bright as we all might be hoping for.
Simon will be joined by two experts who only know too well how much impact all the restrictions have had on travelling both within the UK and places further afield. The Chief Executive of Visit Cornwall Malcolm Bell and Chief Executive of Advantage Travel Partnership, Julia Lo Bue-Said, will be touching on the reality of staycations and what their future holds, as well as tips for planning a holiday abroad and if we can ever expect any sense of normality when it comes to booking a break away.
Running time: 60 minutes
After registering, you will receive a unique link 48 hours in advance to access the event online. This event will be hosted using Zoom. Please refer to their privacy policy before registering.
If you are no longer able to join this event at the time of streaming, please cancel your ticket here.
This event will be available to watch on demand in the days following via our events page.
FAQs
How do I download Zoom?
Before the event takes place, please ensure you have downloaded Zoom onto your desktop or mobile device. You will also need to register for an account with Zoom. Once you have done this, you will be ready to access the virtual event.
Desktop/laptop:
If you are using a desktop computer/laptop, click here to download Zoom: https://zoom.us/download. The download should pop up automatically, and you will need to click ‘Continue’ on each stage of the installation to ensure Zoom downloads successfully to your device.
Mobile:
If you are using your mobile device to access the event, visit the App Store or Google Play Store, search for Zoom and tap ‘Get’ to install the app. The app is free to download.
How do I access the event?
Once you have downloaded Zoom and created an account, you will be able to access the virtual event by clicking on a link we will send you 48 hours before the event starts. Simply click on the link to open Zoom and join.
How do I submit questions to the panel?
You will be able to ask questions to the panel during the event. To do this, in Zoom simply click the Q&A box at the bottom of your screen and type your question. Please note, if your question is answered by the panel or host, your name will be read out.
How can I contact the organiser with any questions?
If you have any questions about the event please contact our Customer Services team by emailing customerservices@independent.co.uk, or calling 020 3615 2990. Our phone lines are open Monday – Friday 9am to 5pm.
Can I update my registration information?
Yes. If you need to make any updates to your registration information simply log in to your Eventbrite account and save any changes.
As the summer draws to a close and fully vaccinated travel starts to become easier, here at The Independent we are keen to answer the question: what happens next?
The travel traffic light system remains as confusing as ever, with the rules changing every few weeks for those wishing to travel abroad, as well as those hoping to travel into the UK. And there is no escaping the bleak fact that the pandemic has decimated the travel industry over the past year and half, but what does the future hold?
During The Independent’s next virtual travel event, our very own renowned travel expert Simon Calder will be hosting a panel discussion on what is likely to happen next to travel and whether the future is as bright as we all might be hoping for.
Simon will be joined by two experts who only know too well how much impact all the restrictions have had on travelling both within the UK and places further afield. The Chief Executive of Visit Cornwall Malcolm Bell and Chief Executive of Advantage Travel Partnership, Julia Lo Bue-Said, will be touching on the reality of staycations and what their future holds, as well as tips for planning a holiday abroad and if we can ever expect any sense of normality when it comes to booking a break away.
Running time: 60 minutes
After registering, you will receive a unique link 48 hours in advance to access the event online. This event will be hosted using Zoom. Please refer to their privacy policy before registering.
If you are no longer able to join this event at the time of streaming, please cancel your ticket here.
This event will be available to watch on demand in the days following via our events page.
FAQs
How do I download Zoom?
Before the event takes place, please ensure you have downloaded Zoom onto your desktop or mobile device. You will also need to register for an account with Zoom. Once you have done this, you will be ready to access the virtual event.
Desktop/laptop:
If you are using a desktop computer/laptop, click here to download Zoom: https://zoom.us/download. The download should pop up automatically, and you will need to click ‘Continue’ on each stage of the installation to ensure Zoom downloads successfully to your device.
Mobile:
If you are using your mobile device to access the event, visit the App Store or Google Play Store, search for Zoom and tap ‘Get’ to install the app. The app is free to download.
How do I access the event?
Once you have downloaded Zoom and created an account, you will be able to access the virtual event by clicking on a link we will send you 48 hours before the event starts. Simply click on the link to open Zoom and join.
How do I submit questions to the panel?
You will be able to ask questions to the panel during the event. To do this, in Zoom simply click the Q&A box at the bottom of your screen and type your question. Please note, if your question is answered by the panel or host, your name will be read out.
How can I contact the organiser with any questions?
If you have any questions about the event please contact our Customer Services team by emailing customerservices@independent.co.uk, or calling 020 3615 2990. Our phone lines are open Monday – Friday 9am to 5pm.
Can I update my registration information?
Yes. If you need to make any updates to your registration information simply log in to your Eventbrite account and save any changes.
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September 7, 2021 3:00 am
Eventbrite
Free
Tourism & Heritage Experts
About this event
Tourism, as the practice of people travelling to other places to encounter other people, is made precarious by the spread of infectious disease and attenuates this spread. This knowledge is not new and the relationship between tourism and the spread of infection has never disappeared. Tourism remains a significant influencer of ‘global microbial traffic’ (Morse, 1992) but this has largely remained manageable, at acceptable levels of risk, and with the worst-case scenarios remaining mostly dormant. Notable, and fairly recent, exceptions include SARS (2003), Swine flu (2009) and MERS (2012) among the respiratory infections that have influenced tourism in regional concentrations. Not only are such outbreaks appearing to occur with greater frequency, but the greater volume of tourist arrivals increases their potential to do harm. In 2003, against the forecast for volumes of international tourism, Linda Richter envisaged that 2020 would deliver ‘an unprecedented risk of infectious disease and other health-related crises’ (p. 340). The accuracy of her prediction is now well appreciated.
Some of the infrastructure being drawn upon to manage COVID-19 has been in place, if less obviously, for most of the duration of modern tourism, like mandatory vaccination schedules; other infrastructure, like dedicated quarantine facilities, have since been made redundant while newer technologies like surveillance networks have become key tools in managing the mobility of infectious disease through tourism. With public health calls for strategic as well immediate responses, how can the tourism industry begin to deal with the changed landscape through which it will undoubtably need to operate.
We’ll be joined by academic and industry experts:
Tony Martin, CEO of the Qantas Founders Museum
Kelly Hendry, Destination Management at Parkes Shire Council, NSW
Annie Clarke, Professor of Archaeology and Heritage, University of Sydney
Michael Hall, Professor in the Geographies of Tourism, University of Canterbury (NZ)
Giovanna Lever, Founder and CEO of Sparrowly Group
Trevor Sofield, Professor in the Economics of Tourism, University of Tasmania
Felicity Picken (Chair), Lecturer in Tourism and Heritage, Western Sydney University
Tourism, as the practice of people travelling to other places to encounter other people, is made precarious by the spread of infectious disease and attenuates this spread. This knowledge is not new and the relationship between tourism and the spread of infection has never disappeared. Tourism remains a significant influencer of ‘global microbial traffic’ (Morse, 1992) but this has largely remained manageable, at acceptable levels of risk, and with the worst-case scenarios remaining mostly dormant. Notable, and fairly recent, exceptions include SARS (2003), Swine flu (2009) and MERS (2012) among the respiratory infections that have influenced tourism in regional concentrations. Not only are such outbreaks appearing to occur with greater frequency, but the greater volume of tourist arrivals increases their potential to do harm. In 2003, against the forecast for volumes of international tourism, Linda Richter envisaged that 2020 would deliver ‘an unprecedented risk of infectious disease and other health-related crises’ (p. 340). The accuracy of her prediction is now well appreciated.
Some of the infrastructure being drawn upon to manage COVID-19 has been in place, if less obviously, for most of the duration of modern tourism, like mandatory vaccination schedules; other infrastructure, like dedicated quarantine facilities, have since been made redundant while newer technologies like surveillance networks have become key tools in managing the mobility of infectious disease through tourism. With public health calls for strategic as well immediate responses, how can the tourism industry begin to deal with the changed landscape through which it will undoubtably need to operate.
We’ll be joined by academic and industry experts:
Tony Martin, CEO of the Qantas Founders Museum
Kelly Hendry, Destination Management at Parkes Shire Council, NSW
Annie Clarke, Professor of Archaeology and Heritage, University of Sydney
Michael Hall, Professor in the Geographies of Tourism, University of Canterbury (NZ)
Giovanna Lever, Founder and CEO of Sparrowly Group
Trevor Sofield, Professor in the Economics of Tourism, University of Tasmania
Felicity Picken (Chair), Lecturer in Tourism and Heritage, Western Sydney University
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August 18, 2021 6:00 pm
World Food Travel Association
Free
Destination Marketers
About
Join us for our August 2021 Food Travel Talk TV show, when guests Kirl Grant-Hoschtialek, Manager, Product Development & Research, Pure Grenada; and Chef Belinda Bishop, Flavours of Grenada, will talk about
Regenerating Tourism Interest with Food & Drink: The Case of Grenada. A not-to-miss episode for destination marketers and entrepreneurs who are hoping to rekindle interest in your destinations as the pandemic ends.
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August 18, 2021 11:00 am
Global Sustainable Tourism Council
Free
Travel Professonals
Description
One clear winner from the last 12 months of global lockdowns and travel restrictions is the environment. But the environment is benefitting in other ways too. m1nd-set’s research, conducted during the first quarter of 2021 among over 2000 international travellers from all world, shows that global consumers in general have become significantly more socially and environmentally conscious since the outbreak of the pandemic, with around two-thirds claiming to be making more environmentally friendly or ethical purchases since the start of the pandemic. This does not only includes what consumer shop for – more ethical or environmentally friendly produced products – but also how they shop. m1nd-set’s research explains also that sustainable consumption is here to stay.
Speakers:
* Dr. Peter Mohn – Owner & CEO , m1nd-set
* Anna Marchesini – Head of Business Development, m1nd-set
The Global Sustainable Tourism Council (GSTC) manages the GSTC Criteria, the global baseline standards for sustainable travel and tourism; as well as acts as the international accreditation body for sustainable tourism certification. www.gstcouncil.org
m1nd-set is leading agency in travel research, based in Switzerland. Its key sector of activity is airline, aircraft manufacturer, airport and travel retail research & consulting. m1nd-set has conducted over 1,000 qualitative and quantitative research studies around the world over the last decade, and has successfully provided marketing intelligence to various Fortune 500 companies. http://www.m1nd-set.com
https://www.gstcouncil.org/membership/upcoming-members-webinars/
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August 18, 2021 12:00 pm
General Assembly
Free
Tourism and Hospitality Industry
Join us for this discussion to understand how businesses are planning for the rebound of the Tourism and Hospitality industry.
About this event
This event is part of Made in Singapore 2021 is a two-week-long free virtual event series showcasing pioneers and dreamers reinventing the way we live, work, and play on our little red dot and beyond. Check out the rest of the series here.
The tourism industry has been a major contributor to our red dot’s economy, attracting more than 19.1 million visitors in 2019 alone. Unfortunately, it is also among those that got hit the hardest by the ongoing COVID-19 pandemic.
Despite enduring its toughest year on record, the tourism sector has taken strides to reimagine its offerings and experiences, while supporting nationwide efforts to tackle the COVID-19 pandemic. As we plan for the future, it will be important to remain resilient, reinvent business models, and leverage technology to deliver a more seamless and safer tourist experience in the new normal.
Join us for this discussion to understand how businesses are planning for the rebound of the Tourism and Hospitality industry. Hear from industry leaders who have pivoted and adapted in the age of COVID, learn about some of the helpful initiatives made available for companies in this sector and understand how we can build a better and more sustainable future of tourism in Singapore.
Our Panelists:
- Gabriel Gn | SAVP, Group Head of Business Development
- Norman Cross | Head of lyf brand, General Manager of lyf Operations, lyf Funan Singapore
- Sarah Wan | General Manager, Singapore, Klook
- Suen Tat Yam | Founder & CEO, Monster Day Tours
- [Moderator] Joshua Gan | Regional Director Asia-Pacific, EHL Group
Our Partner:
By submitting your email address, you agree to receive updates about news, programs, and special events from General Assembly and our event partners. Please refer to General Assembly’s Terms of Service and Privacy Policy for more information.
About this event
This event is part of Made in Singapore 2021 is a two-week-long free virtual event series showcasing pioneers and dreamers reinventing the way we live, work, and play on our little red dot and beyond. Check out the rest of the series here.
The tourism industry has been a major contributor to our red dot’s economy, attracting more than 19.1 million visitors in 2019 alone. Unfortunately, it is also among those that got hit the hardest by the ongoing COVID-19 pandemic.
Despite enduring its toughest year on record, the tourism sector has taken strides to reimagine its offerings and experiences, while supporting nationwide efforts to tackle the COVID-19 pandemic. As we plan for the future, it will be important to remain resilient, reinvent business models, and leverage technology to deliver a more seamless and safer tourist experience in the new normal.
Join us for this discussion to understand how businesses are planning for the rebound of the Tourism and Hospitality industry. Hear from industry leaders who have pivoted and adapted in the age of COVID, learn about some of the helpful initiatives made available for companies in this sector and understand how we can build a better and more sustainable future of tourism in Singapore.
Our Panelists:
- Gabriel Gn | SAVP, Group Head of Business Development
- Norman Cross | Head of lyf brand, General Manager of lyf Operations, lyf Funan Singapore
- Sarah Wan | General Manager, Singapore, Klook
- Suen Tat Yam | Founder & CEO, Monster Day Tours
- [Moderator] Joshua Gan | Regional Director Asia-Pacific, EHL Group
Our Partner:
By submitting your email address, you agree to receive updates about news, programs, and special events from General Assembly and our event partners. Please refer to General Assembly’s Terms of Service and Privacy Policy for more information.
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August 12, 2021 7:00 pm
Rick & Af
Free
Hospitality Industry
Our special guest is co-owner of Strategic Hospitality, holder of twelve hospitality businesses in Nashville.
About this event
In May 2020, over 52% of U.S. small businesses in the leisure and hospitality industry reported temporarily closing, and over 35% reported a decrease in the number of paid employees. Max discusses how, following the devastating impact the COVID pandemic has had on hospitality, they have reframed their approach for serving their community.
It was a real team effort to navigate the waters and to prioritise what really matters in life. Through supporting employees to stay involved and engaged, they forged ahead as a team to not only thrive in the post-pandemic world but astonishingly to open another restaurant mid-pandemic.
The Goldbergs create a culture of pride that translates well with staff “People may not remember what you said or did, but they always remember how they feel.”
During the show, we will discuss Max’s mission to create a better world and how he has formed partnerships to help others achieve their dreams.
✔️ How to exercise the power of resilience and creativity to re-energise your hospitality business?
✔️ What are the core traits, skills, values needed in a post-pandemic world to thrive as an entrepreneur in the hospitality industry ?
✔️ Why is it so important to help others no matter where you are in life
Join us as we discuss these questions and more!
About this event
In May 2020, over 52% of U.S. small businesses in the leisure and hospitality industry reported temporarily closing, and over 35% reported a decrease in the number of paid employees. Max discusses how, following the devastating impact the COVID pandemic has had on hospitality, they have reframed their approach for serving their community.
It was a real team effort to navigate the waters and to prioritise what really matters in life. Through supporting employees to stay involved and engaged, they forged ahead as a team to not only thrive in the post-pandemic world but astonishingly to open another restaurant mid-pandemic.
The Goldbergs create a culture of pride that translates well with staff “People may not remember what you said or did, but they always remember how they feel.”
During the show, we will discuss Max’s mission to create a better world and how he has formed partnerships to help others achieve their dreams.
✔️ How to exercise the power of resilience and creativity to re-energise your hospitality business?
✔️ What are the core traits, skills, values needed in a post-pandemic world to thrive as an entrepreneur in the hospitality industry ?
✔️ Why is it so important to help others no matter where you are in life
Join us as we discuss these questions and more!
…
August 12, 2021 12:00 pm
Cool Ventures Limited
Free
Digital Marketing
Learn how to get the most out of Facebook and Instagram to increase your brand awareness and customer base.
About this event
This event forms part of the Bath & North East Somerset and South Gloucestershire Business Support Services and is available free of charge for residents and businesses based in these areas only and who have enrolled for the Services.
Instagram and Facebook are the two most used social media platforms on the planet. They both present multiple opportunities for businesses, such as accessing new audiences, showcasing your brand and connecting with potential customers at a personal level. However, they also come with challenges.
What will I learn?
In this webinar you will learn how to get the most out of Facebook and Instagram to increase your brand awareness and customer base.
Part one: Facebook for Business:
- Moving between personal and business accounts.
- Building an effective Facebook Business page.
- Utilising main features like Shop, Events, Business Suit, Groups and Facebook Ads.
- Creating effective posts and stories to increase your following.
- Raising the visibility of your posts.
- Top 10 Tips.
Part two: Instagram for Business:
- Why you should use Instagram and how it’s algorithm works.
- Understanding the main features on the business page (Bio, Grid, Posts, Stories, Reels, Insights).
- Creating effective posts and stories to increase your following.
- Top 10 Tips.
- Linking Facebook to Instagram and vice versa.
Delegates will leave the course with a clear list of actions to make the most of their Facebook & Instagram business pages.
Who should attend?
This course is aimed at those who have already set-up a Facebook and Instagram business pages and would like to know how to best use it to reach their potential customers.
A bit about your presenter:
This webinar is delivered by the Cool Ventures sales & marketing business advisors, Rachel Sweet and Laura Lewis. They both have years of experience working with social media and know how frustrating the ever-changing social media channels can be. During this webinar, Rachel and Laura will share their top tips on how to get your business seen, grow your following and eventually win new customers.
Essential information:
Please note, this workshop will be held on Zoom.
Your booking for this webinar is provisional until you have enrolled for the free Business Support Service. Enrolment is via a short online form – if you are not enrolled already, a link will be emailed directly to you.
Once enrolled, you will receive the Zoom webinar link and password to join the call. Do ensure you join the webinar at least 5 minutes before the scheduled start time.
If you are unable to attend this event, we require at least 2 working days notice for cancellations to enable us to offer your place to someone else. We reserve the right to cancel your place if you are not eligible for this service.
All participants of the service are eligible to receive up to 12 hours of free support. This equates to a maximum of 4 events per participant.
The South Gloucestershire and B&NES Business Support Services form part of Universal Support, a West of England Combined authority funded initiative, delivered in partnership with B&NES and South Gloucestershire Councils.
About this event
This event forms part of the Bath & North East Somerset and South Gloucestershire Business Support Services and is available free of charge for residents and businesses based in these areas only and who have enrolled for the Services.
Instagram and Facebook are the two most used social media platforms on the planet. They both present multiple opportunities for businesses, such as accessing new audiences, showcasing your brand and connecting with potential customers at a personal level. However, they also come with challenges.
What will I learn?
In this webinar you will learn how to get the most out of Facebook and Instagram to increase your brand awareness and customer base.
Part one: Facebook for Business:
- Moving between personal and business accounts.
- Building an effective Facebook Business page.
- Utilising main features like Shop, Events, Business Suit, Groups and Facebook Ads.
- Creating effective posts and stories to increase your following.
- Raising the visibility of your posts.
- Top 10 Tips.
Part two: Instagram for Business:
- Why you should use Instagram and how it’s algorithm works.
- Understanding the main features on the business page (Bio, Grid, Posts, Stories, Reels, Insights).
- Creating effective posts and stories to increase your following.
- Top 10 Tips.
- Linking Facebook to Instagram and vice versa.
Delegates will leave the course with a clear list of actions to make the most of their Facebook & Instagram business pages.
Who should attend?
This course is aimed at those who have already set-up a Facebook and Instagram business pages and would like to know how to best use it to reach their potential customers.
A bit about your presenter:
This webinar is delivered by the Cool Ventures sales & marketing business advisors, Rachel Sweet and Laura Lewis. They both have years of experience working with social media and know how frustrating the ever-changing social media channels can be. During this webinar, Rachel and Laura will share their top tips on how to get your business seen, grow your following and eventually win new customers.
Essential information:
Please note, this workshop will be held on Zoom.
Your booking for this webinar is provisional until you have enrolled for the free Business Support Service. Enrolment is via a short online form – if you are not enrolled already, a link will be emailed directly to you.
Once enrolled, you will receive the Zoom webinar link and password to join the call. Do ensure you join the webinar at least 5 minutes before the scheduled start time.
If you are unable to attend this event, we require at least 2 working days notice for cancellations to enable us to offer your place to someone else. We reserve the right to cancel your place if you are not eligible for this service.
All participants of the service are eligible to receive up to 12 hours of free support. This equates to a maximum of 4 events per participant.
The South Gloucestershire and B&NES Business Support Services form part of Universal Support, a West of England Combined authority funded initiative, delivered in partnership with B&NES and South Gloucestershire Councils.
…
August 12, 2021 12:00 pm
Smorgasbord
Free
Online Marketing
Reset. Restart: Nottingham – Getting Your Business Online – Webinar
About this event
Working with the British Library and Business & IP Centre Nottingham, Smorgasbord is excited to be able to offer you a series of webinars as part of the Reset. Restart Business Recovery Programme.
This webinar will take you through the key questions you need to answer as part of your online planning process, including:
- What is the purpose of your website?
- Who will create content for your site?
- How will you attract an audience to your site?
- Should you be selling online?
- What are the practical and technical options for creating my website?
Speaker – Andy Barton
Andy is an accredited business adviser and a marketing & technology expert. He firmly believes that a well thought out sales and marketing strategy, combined with the right digital technology, delivers significant top and bottom-line results. Andy has formed and run technology and consultancy businesses and has helped hundreds of companies worldwide to increase revenue and boost profit. His real skill is joining up sales, marketing & operations from a combined viewpoint of the right technology, with the right processes, automating repetitive tasks where possible, all to meet the company goals and overall strategy. Andy is a Fellow of the Institute of Data & Marketing.
About this event
Working with the British Library and Business & IP Centre Nottingham, Smorgasbord is excited to be able to offer you a series of webinars as part of the Reset. Restart Business Recovery Programme.
This webinar will take you through the key questions you need to answer as part of your online planning process, including:
- What is the purpose of your website?
- Who will create content for your site?
- How will you attract an audience to your site?
- Should you be selling online?
- What are the practical and technical options for creating my website?
Speaker – Andy Barton
Andy is an accredited business adviser and a marketing & technology expert. He firmly believes that a well thought out sales and marketing strategy, combined with the right digital technology, delivers significant top and bottom-line results. Andy has formed and run technology and consultancy businesses and has helped hundreds of companies worldwide to increase revenue and boost profit. His real skill is joining up sales, marketing & operations from a combined viewpoint of the right technology, with the right processes, automating repetitive tasks where possible, all to meet the company goals and overall strategy. Andy is a Fellow of the Institute of Data & Marketing.
…
August 11, 2021 7:00 pm
Creative Marketing Services
Free
Digital Marketing
Top tips for building successful campaigns.
About this event
Running ads on Facebook and Instagram is a powerful & cost-effective technique that small businesses can use to build brand awareness, generate leads and drive more sales!
In this info packed webinar, we’ll share our top tips for building successful campaigns:
• Introduction to setting up Facebook & Instagram ads.
• Define your target audience with powerful tools
• Ad copy & creative that drives results
• Use A/B testing & re-marketing to increase conversions.
• How to optimize your budget
• Amazing resources for making your ads stand out
• Key mistakes to avoid
• Measuring success
• Case Studies
Take away action items you can implement right away! Join us!
Use this Link to Signup & Receive Link to Webinar
Presenter: Victoria Byrne is the founder of Creative Marketing Services, Inc. She has worked in corporate as well as small business marketing for over 18 years, helping her clients achieve optimal results through a combination of creative and cost-effective marketing initiatives. Victoria is a Certified Constant Contact Solution Provider and regularly speaks at educational seminars & webinars where she shares tips and advice on a variety of digital marketing methods.
Use this Link to Signup & Receive Link to Webinar
About this event
Running ads on Facebook and Instagram is a powerful & cost-effective technique that small businesses can use to build brand awareness, generate leads and drive more sales!
In this info packed webinar, we’ll share our top tips for building successful campaigns:
• Introduction to setting up Facebook & Instagram ads.
• Define your target audience with powerful tools
• Ad copy & creative that drives results
• Use A/B testing & re-marketing to increase conversions.
• How to optimize your budget
• Amazing resources for making your ads stand out
• Key mistakes to avoid
• Measuring success
• Case Studies
Take away action items you can implement right away! Join us!
Use this Link to Signup & Receive Link to Webinar
Presenter: Victoria Byrne is the founder of Creative Marketing Services, Inc. She has worked in corporate as well as small business marketing for over 18 years, helping her clients achieve optimal results through a combination of creative and cost-effective marketing initiatives. Victoria is a Certified Constant Contact Solution Provider and regularly speaks at educational seminars & webinars where she shares tips and advice on a variety of digital marketing methods.
Use this Link to Signup & Receive Link to Webinar
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