Please join us for Part 3 of our Vaccine Webinar Series, “The Impact of the COVID-19 Vaccines on the Hospitality Industry.”
Webinar Focus: Please join us for a roundtable discussion about the legal considerations surrounding the COVID-19 vaccine in the hospitality industry. The discussion will be led by attorney Martin Siegel, chair of the COVID-19 Response Service Team. He will be accompanied by partner Derek Dissinger, chair of the Hospitality Industry Group, and partner Joshua Schwartz, member of the Employment Practice Group.
The three attorneys will talk about some of the specific challenges the hospitality industry faces when it comes to the COVID-19 vaccine becoming available. Some of the questions they will discuss are: Can employers mandate some or all of its employees to get vaccinated? Can companies (restaurants, hotels, event venues) require proof of vaccination before allowing patrons to enter its facility or access certain amenities/areas? Can employers incentivize employees to get vaccinated? Can companies require employees and/or patrons to sign a waiver of liability if they decide not to receive the vaccination? How can following current mitigation measures help to minimize liability?
We hope you can join us for this timely and relevant discussion!
With central Pennsylvania cemented as one of the most recognizable tourist destinations in the U.S., Derek’s busy practice in the hospitality industry led him to enlist the help of a number of attorneys and professionals to form the first Barley Snyder Hospitality Industry Group. The group, formed in early 2018, caters to the thriving mid-Atlantic hospitality industry, including hotels, restaurants, breweries, amusement sites and leisure activities. Derek also works in the hospitality industry with the application, sale and transfer of liquor licenses for hotels, restaurants and joint ventures.
Josh is a partner in the firm’s Litigation and Employment practice groups. He represents public and private employers in litigation matters, administrative agency investigations and labor arbitrations and counsels employers on issues related to employee discipline and termination, workplace harassment, wage and hour compliance, medical leaves of absence and labor relations. Josh is also chair of the firm’s Workers’ Compensation Practice Group, and regularly represents employers and insurance carriers in disputes involving work-related injuries.
Marty is the chair of the COVID-19 Response Service Team and is a member of the Real Estate and Environment & Energy practice groups. He has worked in federal government positions at the U.S. Centers for Disease Control and Prevention and the Agency for Toxic Substances and Disease Registry in Atlanta and with the Department of Energy’s Pacific Northwest Laboratory in Washington state.
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You need to register to attend this webinar.
You will need an internet connection, access to a computer, and audio capability via computer or phone in order to participate in this webinar.
You will receive log-in instructions in your EventBrite confirmation email. If you do not receive log-in instructions or if you have any questions, please reach out to Jennifer Mowen at jmowen@barley.com or 717-553-1066.
Travel marketers in 2021 have plenty of challenges to overcome, from limited budgets to a need to provide more tangible results and bookings, and these challenges are changing their strategies for the year. Expedia Group Media Solutions, the digital marketing organization of Expedia Group, helps connect brands with hundreds of millions of travel shoppers across our global network of leading travel e-commerce brands. Join us virtually to learn how travel marketers can leverage Expedia Group Media Solutions as a marketing platform offering a wealth of data, technology, and media expertise to engage and convert travelers in today’s environment.
Access our latest, multi-regional custom research which explores current traveler sentiment on traveling during the pandemic
Hear from fellow digital travel marketing experts as they discuss their most successful campaigns
Learn how Expedia Group is working with destination marketing organizations and local governments around the world to support the travel industry
Special focus on European, Middle Eastern, and African travel audiences
Can’t attend at the scheduled time? Register anyway to receive a recording of the webinar by email.
We work with you to stabilise your current situation…and take you through a process that teaches you how to grow your business and balance your wellbeing so you can work towards prosperity, happiness & freedom.
We inspire & encourage you and we show you exactly how to move forward, to get the results you need to have the life you desire.
What is Profitable Happiness?
What might your life be like if:-
you paid yourself what you are worth?
your business was worth far more than you expect?
you had a leadership team capable of growing your business?
you had more time away from your business?
you could spend more time with loved ones?
you were less stressed and more likely to live longer?
you had more chance of achieving financial independence if not freedom?
If you’re missing any of these things, then this masterclass might help you learn how to have them, experience them and enjoy them. How to Create Profitable Happiness!
David Carruthers, your host for this masterclass,spent 12 years as an entrepreneur, building a multiple business & property group, becoming a multi-millionaire within 5 years.
At the 5 year point, David took his family for a 3-month trip around Europe, running his business remotely having built a leadership team and systems that enabled him to do this.
He was also elected by his peers to be president of a business chamber for 4 years and later, founding president of a tourism association for 2 years. He helped countless business owners move forward and grow their businesses in these voluntary roles.
Before his entrepreneurial period, he worked in large multi-site groups in the UK (2500-4500 venue companies) in senior roles including being headhunted from London to Melbourne as CEO of what would become Australia’s second-largest hospitality group, building it from scratch as a subsidiary of one of Australia’s largest corporates.
David has over 30 years of demonstrated success in big business and SMEs. He brings together a unique mix of skills, knowledge & experience, especially in leadership, strategy, systems & wellbeing.
He learnt about wellbeing when he lost his! 5 hospitalisations in 12-months cost him about $10m and almost cost him his life. It took him 2-3 years to refill his health & wellbeing cup.
He now dedicates his time to helping hospitality business owners/CEOs…
“the first 100-days is critical to ‘turning the oil tanker around’ and enabling you to move forward, into (greater) profit with one eye on your own wellbeing”
During this masterclass, David will show you his 7-Step process to Create Profitable Happiness…
He will show you how to:-
Stabilise – know your numbers & simplify operation ahead of changes
Analyse – current performance, opportunities, strategic options
Visualise – what your chosen strategic option & life looks like going forward
Strategise – plan how you’re going to bring your vision to life effectively
Systemise – drive efficiency, consistency, ease of delivery
Synchronise – connect the elements of your business evolution ecosystem
Optimise – put in place a continuous improvement process for your performance
Within 100-days you’ll be thinking about your business in these terms:-
Get Clarity Around A Purpose That’s Bigger Than You That Will Engage Your Staff
Focus On A Strategy That Grows Your Business To Increase Income & Time
Build A Leadership Team Who Will Run Your Day-To-Day Business Operations
Drive A Challenging Performance Culture That Brings Accountability & Results
Work Smarter Not Harder So You Live A Healthier, Longer & Happier Life
Join David for about an hour and take part in the live Q&A at the end of the presentation…
Registration
When you REGISTER with EVENTBRITE you will receive an email ticket which also requires you to confirm your registration through Zoom so you get your personal ZOOM ACCESS LINK sent immediately.
Before the pandemic, the idea of the “connected trip” was widely discussed in the travel industry.
At Ingenico, we define the connected trip as a concept that “connects” all travel bookings and experiences into one digital flow and creates simple and convenient enhancement of traveling using digital devices and technologies.
The market is becoming smaller, but the hopes for recovery are strong and supported by the positive roll out of the COVID-19 vaccines.
Designing the best offline and online travel experience will be the holy grail for the travel industry in 2021.
Join this webinar with experts from Ingenico and Destinia to learn about:
Is the idea of the “connected trip” still relevant in 2021?
Convenient payment experience as a catalyst of successful customer obsession.
Data and fraud: what to look at and industry best practices.
Agritourism around the US—Findings from a National Survey of Farms Open to Visitors for Education, Entertainment, Recreation, Hospitality and Product Sales
Presented by Lisa Chase, Dee Singh-Knights, and Penny Leff (see bios below)
A multi-state team of extension specialists and researchers conducted a national survey in 2019 of farms, ranches, and vineyards open to visitors for any reason, including farm stands, u-pick, overnight stays, tastings, events, community supported agriculture (CSA), tours, hunting, etc. Survey questions included products and experiences offered, motivations, challenges, support systems, profitability measures, and plans for the future. We received 1834 responses representing all 50 states.
During this webinar, members of the team will share the survey findings with a focus on regional differences across the US. They’ll also address questions about the results and share ideas for translating the findings into Extension programming to support agritourism during and after the COVID-19 pandemic.
About the presenters:
Lisa Chase, Director of the Vermont Tourism Research Center and Extension Professor at the University of Vermont. Her research and outreach focus on the intersection of food systems, community vitality, and working landscapes. During the past 18 years, she has worked with farmers and food entrepreneurs throughout Vermont and around the world. She is the conference chair of the International Workshop on Agritourism, which will be held in Burlington, Vermont in August 2021. Before moving to Vermont in 2002, Lisa conducted research and outreach in Colorado, New York, Costa Rica and Ecuador, among other places.
Dee Singh-Knights, Associate Professor and Extension Specialist in the Davis College of Agriculture, Natural Resources and Design at West Virginia University. While Dee’s research and teaching interests are broad (agribusiness economics and management, risk management and business planning, local foods initiatives, and holistic planning for small farms), she believes that agritourism represent an enormous opportunity to increase access to locally and regionally produced agricultural products, and to develop new market opportunities for farm operations serving local and expanded markets. Dee has worked extensively with partners in WV over the last five years to start the WV Agritourism Initiative, a business planning and risk management program for individuals wanting to add an agritourism operation to their existing farms. Dee’s aim is to help operators seamlessly integrate agritourism into their farming operations and manage the resultant business risks, in order to harness the viable opportunities presented by both the agriculture and tourism industries while minimizing negative impacts on the farm.
Penny Leff, Agritourism Coordinator with the University of California Sustainable Agriculture Research and Education Program in the Division of Agriculture and Natural Resources. She has coordinated UC statewide agritourism support for more than ten years, organizing agritourism training, planning, promotion and collaboration activities with UC Cooperative Extension and agricultural organizations throughout California. She manages online communication with the California agritourism community and a directory promoting CA agritourism operations to the public. Penny lives in Sacramento and enjoys working with the different agritourism associations and independent operators across the state.
Lakeland Finland – Sustainable Destination Congress
Price :
Free
For :
Tourism Professionals
Lakeland Finland – Sustainable Destination Congress
Lahti
Lakeland Finland – Sustainable Destination Congress brings the participants together to share the recent discoveries for the development of the responsible services and destinations in the transforming world.
Tourism provides a perfect venue to promote sustainable development due to the special relationship between tourists and their host communities. Visitors can interact with hosts to increase their awareness while visiting natural areas and authentic historical sites while bringing tangible economic value and employment creation in local environments. The changing travelling atmosphere and new forms of socialization are changing the behaviors of tourists and their expectations.
Further, tourism brings opportunities and challenges to unique non-mass destinations in the Northern Hemisphere. Sustainable Destination Congress brings together the hosts and communities, tourism professionals, service providers, researchers and entrepreneurs to share their knowledge and increase their awareness of sustainability issues and promoting sustainable tourism practices.
Congress is held in the city of Lahti, The European Green Capital 2021.
Day | 15.-24.1. Opening ceremonies Lahti European Green Capital 2021 The year of Lahti as the European Environment Capital 2021 will begin with an exciting opening week on 15-24 January 2021. Welcome to celebrate the opening of the Environment Capital Year for ten days. A colorful and mystical work of sound and light art, Experience Park, will be built in Pikku-Vesijärvi Park. The opening week is also celebrated with eco-friendly dishes from downtown restaurants.
9.15 Opening the Congress Mika Lintilä, The Minister of Economic Affairs
9.30 Keynote: Sustainable tourism is the only future for tourism. Getting prepared is a win-win-win -situation. Peter Reelfs, Sustainability Advisor, Lecturer, Northflash
10.30 Panel discussion: Finland is an island and to get here you need to either fly or take a boat. How the national traffic companies are preparing themselves for the new world? Anne Larilahti, Head of sustainability, Finnair Marika Nöjd, Communications Director, Tallink Silja Topi Simola, Senior Vice President, Passenger Services, VR Group
11.30 What is the sustainable travel Finland Label? To help the tourism industry in Finland to adopt sustainable practices, Visit Finland has developed the Sustainable Travel Finland programme. The programme is designed for Finnish tourism companies and destinations to develop more sustainable practices.
Liisa Kokkarinen, Project Director, Sustainable Travel Finland, Visit Finland
12.30 Lunch (fee) and networking
13.30 Case: Lakeland – How to develop industrial district to Lakeland district Heikki Mäkinen, Programme Director, Lake Vesijärvi Foundation
14.15 Geoparks developing sustainable tourism – Best practise from Magma UNESCO Global Geopark: the GEOfood brand for local food and restaurants within UNESCO Global Geoparks in the world, from local to international. Pål Thjømøe, CEO, Director of Magma UG Geopark, Norway Sara Gentilini, Project Manager, GEOfood, Norway
“Everyone has a plan ’till they get punched in the mouth.”
-Mike Tyson
I guess it’s fair to say that most of us felt (or still feel) like 2020 has beaten us up. Calling this year a “challenging year” seems like an understatement.
All of a sudden, we lost our jobs, saw our businesses struggle, and watched as the whole world tried to understand how to fix the damage. We all had our share of frustration and sadness over the past months.
We all needed to adapt, reinvent ourselves, and get a plan B (or C). It was just not possible to continue doing life as normal. 2020 was like Tyson punching us!
Therefore, the last Hotel Cast TV episode of the year is about the hospitality professionals that changed jobs, companies, job positions, business strategies or moved on to a completely new path. They really put up a fight!
Most importantly, they always kept their spirit up (as much as possible), helping others, and finding ways to improve their skills. They kept going.
So it’s a true pleasure for me, Paula, to have these people on the show. I asked them to share their top lessons learned in 2020 and I’m sure they will inspire and motivate you. Here they are:
Amy Brandford: Regional Sales Manager (UK) for GuestRevu. Amy loves to connect with hoteliers and hospitality professionals and stay up-to-speed with latest trends concerning direct feedback and online reputation management.
Calvin Stovall: Chief Experience Officer of ICONIC Presentations, LLC. With over 25 years of experience in hospitality, marketing, and branding, he led the marketing and public relations for more than 150 Homewood Suites, and earned numerous accolades, as the VP of Brand Marketing with Hilton Worldwide.
Cristal Bukler: Strategic Partnership Manager at Asksuite. Cristal is a Hospitality Specialist transitioning to Software Development with a focus on humanizing tech.
David Arraya: General Manager at Auberge Resorts and Collection. Global and charismatic hospitality leader, David inspires humans to think, learn, and lead, narrowing the gap between leaders and managers.
Paula Carreirão: Content Manager at Asksuite and Hospitality Expert. Having worked as a hotelier for over 7 years, from front desk agent to General Manager, she now enjoys creating content about hospitality, technology, and artificial Intelligence in the hotel industry in blogs, podcasts, and webinars.
Even if the battle isn’t over yet, we need to remind ourselves that it will be someday. So, for now, it’s a great opportunity to grow in many areas of our lives. Let’s get ready for what 2021 has in store for us.
Be inspired to keep going or make the changes you are struggling to overcome.
We are in this together!
“Storms hit your weakness, but unlock your true strength.”
― Roy T. Bennett, The Light in the Heart
“And now, the end is near…” said Sinatra. The end of 2020 is close, so it’s time for our last Hotel Cast Tv episode on Dec 23!
This year, we all had to adapt, reinvent ourselves, and get a plan B (or C). It was just not possible to continue doing life as normal. No exceptions!
Therefore, this last episode is about the hospitality professionals that changed their games, put up a fight, and kept their spirit up. Here they are:
⭐ Amy Branford: Regional Sales Manager (UK)
⭐ Calvin Stovall: Chief Experience Officer of ICONIC Presentations, LLC.
⭐ Cristal B.: Strategic Partnership Manager at Asksuite Hotel Chatbot
⭐David Arraya: General Manager at Auberge Resorts and Collection
⭐Paula Carreirão: Content Manager at Asksuite. And your host!
Let’s get ready for what 2021 has in store for us.
Be inspired to keep going or make the changes you are struggling to overcome. We can do this!
This webinar is a one stop shop to help you use email marketing for the first time or upgrade your existing activity.
About this Event
A practical guide to show business why email marketing and increased visitor targeting can improve customer relationships, increase direct bookings & keep visitors engaged even in lockdowns or restrictions.
Data shows that recipients are 20% more likely to take an action as a result of an email compared to a social media post. Using email to stay connected to your audiences & build relationships that last can be a key part of your strategy for success in 2021. As you grow an engaged email list of customers, you are also building an asset for your business as well as not always relying on an algorithm to deliver your messages.
This webinar is a one stop shop to help you use email marketing for the first time or upgrade your existing activity.
This webinar will cover:
A recap about your brand, values and story to define exactly where the magic is in your business.
How to define your customers successfully to support your target marketing activity
Ways to create an attractive and compelling email marketing offer including content ideas
A practical guide to email marketing platforms, how to set them up or upgrade how you use them
Building a customer journey & an email marketing plan for this Winter
Register for the webinar on Sustainable Tourism in the Western Mediterranean that will take place online on December 15th, 2020. It will feature the participation of a project of our Community: DESTIMED PLUS.
A webinar dedicated to Sustainable Tourism in the Western Mediterranean and to strengthening ties and opportunities with Southern Partners will be held on 15 December. It will be hosted by WestMED in partnership with BlueMed. The webinar will be centered on the showcasing of relevant project initiatives, with a specific focus on suggesting the lessons which are being learnt and how these can be applied for tapping into opportunities with Southern Partners. The event will focus on actions aimed at enhancing the resilience of the tourism sector and that could be replicated in the Western Mediterranean.
This webinar will feature the participation of the DESTIMED PLUS project, from our Sustainable Tourism Community. Mauro Randone and Luca Santarossa will present the main components for a governance system in Mediterranean protected areas through the Mediterranean Ecotourism Destination, developed in the framework of this project bringing together 9 Mediterranean regions to develop and promote ecotourism in their protected areas.
This webinar will therefore be an occasion to build the resilience of the tourism sector and allow DESTIMED PLUS project to share its inputs on conservation, climate adaptation and destination management aspects.
The Sustainable Tourism Community organizes a virtual meeting on 14 December 2020 from 10h to 11h30, to address the future of sustainable tourism in the Next Generation EU, with a focus on REACT-EU instrument, and the Interreg MED new programming period 2021-27.
As tourism appears to be considered by the EU Commission as a pillar to recover and relaunch the European economy on more sustainable and resilient basis, the Sustainable Tourism Community organizes a virtual meeting on 14 December 2020 from 12h to 1h30, to address the future of sustainable tourism in the Next Generation EU, with a focus on REACT-EU instrument, and the Interreg MED new programming period 2021-27.
With the contribution of our guest-speakers from DG Regio and Interreg MED Programme we will present the main opportunities for continuing developing sustainable tourism tools and strategies in the framework of transnational territorial cooperation projects, via Interreg MED Programme and REACT-EU, an instrument specifically devised to respond to the needs of the most affected populations and regions.
By the same occasion, the Sustainable Tourism Community’s partnership will present the results achieved in 2020 notwithstanding all the difficulties we all have to put up with, and it will briefly present the new partnership for leading the transferring and mainstreaming activities foreseen in 2021.
Agenda of the Event
12h MED Sustainable Tourism Community: State-of-the-art
_ Josep Rodriguez, DIBA – Barcelona Provincial Council
12h15 Sustainable Tourism Community’s Catalogue of outputs
_ Dora Papatheochari and Spyros Niavis, Thessaly University
12h30 Next Generation EU for sustainable and resilient regional tourism
_ Laurent de Mercey, DG REGIO
12h45 Tourism in the Interreg MED Programme 2021-2027
Master of Tourism Management, Dept of Human Dimensions of Natural Resources
Price :
Free
For :
For those interested in Sustainable Tourism
The Power of Conservation Travel Saving the Wild World Through Conservation Travel
About this Event
In his talk, Court will discuss current trends in conservation travel and how it works around the world. Bridging the non-profit and for-profit worlds, Court will discuss Natural Habitat Adventure’s partnership with the World Wildlife Fund, and how travel businesses can achieve conservation and sustainability outcomes for a better world.
Hosted by the Master of Tourism Management program, Department of Human Dimensions of Natural Resources at Colorado State University
What does a sustainable future for our heritage look like?
About this Event
The Sustainable Development Goals (SDGs) are the blueprint to guide towards a better and more sustainable future for all. They address the global challenges we face: poverty, inequality, climate change, environmental degradation, peace and justice.
As H.E Yasmine Fouad, Minster of Environmental Affairs in Egypt, commented when she visited the Shali restoration project in Siwa, Egypt, last month:
“Connecting people with each other is key for human development, connecting people with nature is essential for natural resource preservation, but connecting people with each other and with nature, is the foundation for sustainable development. We are all meeting here today to make Siwa a world-acclaimed ecotourism destination where the local community and travellers can share the rewards of sustainable living.”
This webinar series was inspired by insights from the Shali restoration and revival project; and opportunities in digital heritage for creating new partnerships and collaborations. The webinar series over the last few months has brought together more than 260 heritage activists, practitioners, teachers and students, from 32 countries.This webinar will explore ideas beyond the restoration and revival programme, and digital documentation, to explore the opportunity to learn from one another around the world about sustaining heritage; and using the SDGs as a common framework for sharing those experiences. In doing so we aim to to improve livelihoods and the resilience of communities that are stewards of those vitally important heritage sites.
All the case studies are from countries that traditionally have been dependent on tourism. Worldwide, tourism provides livelihoods for millions of people and allows billions more to appreciate their own and different cultures, as well as the natural world. For some countries, it can represent over 20% of their GDP and, overall, it is the third largest export sector of the global economy.
But tourism is one of the sectors most affected by the COVID-19 pandemic, impacting economies, livelihoods, public services and opportunities on all continents. While sustaining the livelihoods dependent on the sector must be a priority, rebuilding tourism is also an opportunity for building back better, through innovation, digitalization, sustainable practices, and partnerships.
With support from the European Union, the Cultural Heritage Institute of the Royal Agricultural University, 4DHeritage, CILL and EQI; we will be bringing together panellists from across Europe and Africa to explore how the Sustainable Development Goals have inspired and framed approaches to promoting the sustainability agenda along with heritage conservation and tourism.
Panellists include:
• Dr Laura Basell and Prof Mark Horton who will be talking about the Pwani initiative in East Africa to address the challenges facing maritime heritage with a focus on the island of Pemba
• Abdalla Baghy, Siwan, ex adviser to the Ministry of Education and farmer; in conversation with Nicholas Mellor. They will discuss how the the SDGs can highlight the challenges facing the Siwans, and the parallels between desert and maritime heritage conservation.
• Dr Colin MacDonald will be talking about the challenges of intensive tourism and sustainability in the site of Knossos, Greece.
Chair:
• Malak Elkhadem, EQI Egypt
There will be opportunity for audience Q&A as part of the event; should you wish to submit a question ahead of time please email the team on Nicholas.Mellor@LSNgroup.org
The historic oasis of Siwa, now threatened by the salination of the soil, dwindling water supplies and encroachment from the desert and development
The Swahil coast in East Africa – whose heritage sites are of global significance, but now face challenges from climate change and economic stress exacerbated by the Coronavirus outbreak.
The Minoan Palace at Knossos is one of the most visited cultural landmarks in the world. The palace and its sister sites across Crete were the centres of European culture since before 2800 B.C..
Whereas today the sheer footprint of tourism is a challenge on the site, it’s location meant that sustainability needed to be incorporated in very design, illustrated by its approach to water management and ventilation.
Back by popular demand we are hosting a Tourism Innovation webinar with Dr Juliane Thieme and Adam Smith in collaboration with Go To Places.
About this Event
As part of the Covid-19 Business Recovery Response Webinar series, we bring you the ‘Creating Value Through Innovation – In the Tourism and Leisure Sector ‘ webinar with Dr Juliane Thieme from Kent Business School speaking about Innovation in Tourism, followed by Adam Smith from the Kent Business School and Santander, speaking on Pricing Products and Services which will include a breakout session. This webinar is in collaboration with Visit Kent Biz Deirdre Wells OBE and Hollie Coffey who will also be presenting.
There will be case studies from Hollie Coffey and Tom Dixon with Canopy & Stars and AC Group.
With the ongoing pandemic, tourism businesses have been forced to adapt and innovate in response to the changing guidance and consumer behaviour but how can you implement these changes in a financially viable way? How do you set a price point, whist being careful not to price yourself out of the market but with nothing to compare against. With capacity being capped, how do this effect the pricing model? Where can you add value and create new revenue streams?
This webinar will look at these questions, explore best practice examples and discuss potential solutions. Bring your own questions to initiated discussions in our Q&A session.
This event is supported by Santander Universities.
* This event will be recorded.
* A webinar link will be sent to you once you have registered for the event.
UiTM Puncak Alam & TEAM (Tourism Educators Association of Malaysia)
Price :
Free
For :
Tourism Businesses
Assalamualaikum w.b.t
Greetings from UiTM Puncak Alam & TEAM (Tourism Educators Association of Malaysia)
as Organising Committee!
We the Postgraduate Society from the Faculty of Hotel and Tourism Management will be organizing a Webinar entitled “Digital Marketing in Hospitality and Tourism: The Values and Way Forward”.
Join the expert speakers from Australia, India & Malaysia in their discussion on digital and marketing strategies in the tourism and hospitality industry.
Save the dates:
Date: 04 December 2020 (Friday)
Time: 03:00 PM (SG/ MY) (GMT+8)
Platform : ZOOM
All Participation will receive e certificate upon completion e feedback form. Feel free to REGISTER using the provided QR code or using the provided Link below:
https://lnkd.in/gUN9ag7
Click The Link Below:
Platform: Live via ZOOM Meeting
Link: https://lnkd.in/g46Ky-Z
If you have any enquiries, please do not hesitate to reach out to us at webinarfphphtm750@gmail.com
The world may have changed, but the spirit of hospitality is still driven by trust, comfort and excellent service. Technology is now more important than ever before in fulfilling that mission as we work together to incorporate new paradigms for health and safety into those core beliefs.
This Year HT-NEXT presents HOTEL NEXT, a simulated hotel experience built for the “new normal” complete with operational areas like a lobby, guest room, back office, plus an exhibit hall, auditorium and more.
Journey with us to HOTEL NEXT
About Hospitality Technology Next Generation (HTNG)
The premier technology solutions association in the hospitality industry, HTNG is a self-funded, nonprofit organization with members from hospitality companies, technology vendors to hospitality, consultants, media and academic experts. HTNG’s members participate in focused workgroups to bring to market open solution sets addressing specific business problems. HTNG fosters the selection and adoption of existing open standards and also develops new open standards to meet the needs of the global hospitality industry.
Currently more than 400 corporate and individual members from across this spectrum, including world leading hospitality companies and technology vendors, are active HTNG participants. HTNG’s Board of Governors, consisting of 21 top IT leaders from hospitality companies around the world, itself has technology responsible for over 3.1 million guest rooms and world-leading venues. HTNG publishes workgroup proceedings, drafts and specifications for all HTNG members as soon as they are created, encouraging rapid and broad adoption. HTNG releases specifications into the public domain as soon as they are ratified by the workgroups. For more information, visit www.htng.org.
2020 has tested our resilience and has transformed the way we live, work and play perhaps forever. At the eye of the storm the hospitality industry has had to endure the full impact of this new normal. The industry has had to adapt, to innovate and to be fleet of foot to survive.
Since March 2020, Bench has successfully delivered ten completely virtual conferences featuring a combined count of 450+international speakers and 20,000+ business professionals in attendance from 150+ countries. During these uncertain times it has proven to be ever more important to connect and share ideas.
Hospitality Tomorrow allowed attendees to discuss and debate how the industry could react and move forward through the changing landscape. These critical events served both to provide guidance and support to the industry. In keeping with this objective we are delighted to announce that on December 15, 2020 we shall be hosting Hospitality Tomorrow 3 and offer the industry a time to reflect on Innovation, Leadership and Finding Your Mojo as we look forward to 2021.
During this turbulent, fast moving period, the view of the world has dramatically changed. Uncertainty has left us asking what the future looks like – how can we stay ahead of it, provide guidance, leadership and motivation? We hope you will join us and let’s inspire each other and Find Our Mojo together.
Jonathan Worsley
Chairman & Founder
Bench Events
Dr John Blakey
Founder
The Trusted Executive Foundation
Masterclasses include:
NINE LEADERSHIP HABITS FOR THE NEW WORLD OF WORK – Dr John Blakey
DATE: TUESDAY 9 FEBRUARY | TIME: 12:00 – 13:30 (GMT)
HOW TO ACHIEVE RADICAL ADAPTABILITY —THE NEXT LEVEL – Dr. Paul G. Stoltz
DATE: TUESDAY 19 JANUARY | TIME: 16:00 – 17:00 (GMT)
THE 5 LEADER SUPERPOWERS – Marcus Child
DATE: THURSDAY 21 JANUARY | TIME: 12:00 – 13:30 (GMT)
HOW TO BECOME A REMOTE SPEAKING PRESENTATIONAL ROCKSTAR – David Thomas
HOW TO LEAD, MOTIVATE & ENGAGE – Mark Robb
DATE: TUESDAY 26 JANUARY | TIME: 12:00 – 13:30 (GMT)
INNOVATION & CREATIVITY – Terry Jones
FINDING YOUR MOJO ON LINKEDIN – Jon Howell
DATE: THURSDAY 4 FEBRUARY | TIME: 12:00 – 13:00 (GMT)
LEVERAGING THE POWER OF STORYTELLING – Claus Raasted
HOW TO LEAD A HIGH-PERFORMANCE TEAM DURING DIFFICULT TIMES – Ashley Giles
The COVID-19 pandemic has changed the way travelers are approaching any journey. Fear of infection and travel restrictions are holding travelers back from traveling to their dream destinations. Travel is no longer what it used to be; however, travelers’ expectations are not taking a hit. In fact, their expectations are rising to a whole new level. Today, travelers want to be in complete control and prefer last-minute bookings via digital channels for shorter durations and distances. To fulfill this requirement, travel sector employees need to be empowered with the right technology and skills to provide an empathetic omni-channel experience.
Intelligent interpretation of traveler behavior will help travel companies in tailoring the right experiences. Artificial Intelligence and Machine Learning open up new opportunities for travel companies and are paving the way for contactless applications for activities such as booking, onboarding, check-ins, security protocols, smart recommendations and notifications spanning the entire traveler journey. An agile, integrated and empathetic approach across journey touchpoints is critical to instill a sense of confidence within the stakeholder community, both internal and external. This presents an opportunity for travel businesses to reinvent with innovative operating models and new metrics for success. Explore how you can Re-think, Re-imagine and Re-form the travel ecosystem in this new normal.
Key Takeaways:
How to elevate customer intimacy, rebuild customer trust and boost your bookings
Ideas on how to maximize return on investment for digital solutions
And more!
PhocusWire Webinar: Transforming Travel for the New Normal is organized by Phocuswire
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