More Socially Inclusive, Accessible and Sustainable Tourism = More Customers. Why now is the time to reinvent your offering & target growth.
About this Event
This event is for you, if you are:
A company active in the tourism business
A hospitality, travel or tourism association
An industry representative
A researcher in the field of tourism, sustainability, accessibility, diversity or social inclusivity
Have a general or business interest associated with tourism.
With the help of real-life examples of how business that embraced accessibility, social inclusivity and sustainability can thrive, we illustrate opportunities that exist, despite the current challenges, to employ innovation and technology to develop the service offering in an enhanced way, which attracts more customers and builds a wider base for revenue.
Accessibility increases Revenue: challenges and opportunities – Case Study Mobility Mojo – Noelle Daly, CEO & Co-founder Mobility Mojo
Independent Travel and Visitor Experiences: what industry can learn – Talita Holzer, CEO & Co-founder WaytoB
A greener business is more competitive: from small wins to big results – Raquel Noboa, CEO & Co-founder, Fifty Shades Greener
Social inclusivity in tourism: untapped people potential – Ultan Faherty, Inside-T
During the panel discussion, we will ask some thought-provoking questions and challenge the status-quo, examining in more detail who can benefit and how.
Finally we open up the discussion for the audience too, with opportunity to ask the panel some questions around this topic.
Please note for security reasons, the link to the meeting will only be shared shortly before the event commences.
This Event is part of Mayo Ideas Week, taking place from 21st-26th September 2020.
This ONLINE training will go over some safe activities that can be promoted in your community to bring in visitors!
About this Event
As states and cities begin to reopen, travel will be experienced first on local and regional levels. This online training will go over some safe activities that can be promoted in your community to bring in visitors to your attractions and businesses.
Kristina Wright-Peterson, from Olmsted County Public Health, will utilize her expertise to outline how COVID-19 has impacted family and individual activities in 2020 (and possibly beyond). Kristina will talk about some safe activities that can be engaged in.
Chris Lukenbill, with Shrpa, will go over how to “find” some of these safe, fun activities! Shrpa works with locals to create itineraries that visitors (and regional residents!) can follow with the assurance that the activities, businesses and stops are recommended by locals who know the area.
Jason Passmore and Spiff Slifka, from CEDA’s team serving Howard County, IA, work extensively in tourism in their area. Jason and Spiff will go over how, once you get visitors into your community, you can get them to advertise “for you” by encouraging them to leave reviews, post on social media, tell their friends, etc.
This event is for elite Meeting Planners (corporate, association, independent, and 3rd Party) and Hospitality Suppliers (hotels, CVBs, etc.)
About this Event
Welcome to the Virtual Meetings Showcase™ of the world’s premier and unique Boutique Hotels.
***This Registration is for Meeting Planners Only*** Suppliers must email Contact@LuxuryMeetingsSummit.com for separate registration details.
The Virtual Meetings Showcase™ is where Elite Meeting Planner professionals increase their value by expanding their knowledge of unique hotels, resorts, destinations and other specialty event companies. Just as important are the strong relationships they build with these same hospitality partners, which increases their buying leverage.
About the Virtual Meetings Showcase:
In our industry-famous Speed Meetings™ format, a Virtual Meetings Showcase™ offers meetings & conventions professionals the most innovative and vibrant micro-trade show platform in which they can network and conduct business. This amazing virtual platform was created so our industry’s hospitality colleagues can connect with one another.
Suppliers and planners will interact (just as they would in person) in seven-minute appointment sessions. When each appointment ends, planners walk their avatar to their next appointment, or network with their colleagues during break sessions.
What’s Included in Your Planner Registration:
Virtual Meetings Showcases events are intimately limited to meetings with 25 to 35 suppliers.
Each Showcase will focus on hotels, resorts, and CVBs from specific regions, states, cities or industries (i.e. Pacific Northwest, Florida, Las Vegas, Caribbean & Mexico; Europe, Finance and Insurance, etc.). This allows meeting planners located anywhere in the world to attend and meet with locations they have a history of sourcing meetings, or are actively looking to place a future meetings.
AGENDA
9:00AM – 9:30AM PDT – SUPPLIERS login “arrival” to Virtual Meetings & setup to ensure all presentation tools are working for each supplier.
9:30AM – 10:00AM PDT – Meeting Planners & Luxury Travel Advisor arrival and setup. NOTE: All “newly” registered individuals will receive an email one (1) hour before the event with directions on how to login to the virtual world Previously registered individuals will be able to access the world 10 minutes prior to the event start time.
10:00AM-10:10AM PDT – Introduction and Orientation to the Virtual Meetings World by our entire executive team. Participants will be provided with helpful tips, tricks, and hacks, which will make use of the virtual networking world even more enjoyable.
10:15AM-12:30PM PDT – Speed Meetings™ between Meeting Planners & Luxury Travel Professionals with Hoteliers/Suppliers.
12:30PM PDT – Formal Event End: Casual Networking between Meeting Planners & Hoteliers/Suppliers. Network, catch up with colleagues, run around the world, drive speed boats, kick the soccer ball, talk in groups, talk privately, explore together.
Strategies focused on getting your business ready for the next phase of COVID-19, including safe re-entry to buildings and contact tracing.
About this Event
If you’re faced with the responsibility of developing reopening guidelines and COVID-19 measures at your company it will require a comprehensive strategy. During this workshop, we’ll share best practices to reassure employees and guests as they re-enter your facilities. This includes wellness screening and temperature check methodology, contract tracing in addition to data collection and retention best practices.
This virtual event will consist of an expert presentation and peer discussion. Attendance will be capped at 25 participants to ensure everyone has the opportunity to share their strategies and get pertinent questions answered.
Who may attend?
This event will consist of HR, Facilities, Operations professionals, or anyone who is a member of a COVID-19 task force. Capacity is limited and not guaranteed, we will review each registration prior to entry.
Join the virtual press trip movement and make a lasting impression on media without a single plane ticket.
About this Event
Wait…a VIRTUAL press trip?
You’re probably familiar with the typical press trip experience: host some media, dazzle them with your city’s newest highlights, then whisk them back on a plane in hopes for some great coverage and a thriving future partnership.But what if you could experience the same benefits at just a fraction of the time and money?
Virtual press trips are the hottest new way to introduce media to your destination, property or company, especially if you’re on a budget or can’t sponsor travel.
Through a virtual trip, you can begin strong relationships, get to know content creators, give them a taste of your city (sometimes literally!) and prep them for a real visit later, all the while still benefiting from media promotion and social media coverage at a time your destination needs it most.About the Event
Join top women’s travel community Wanderful for a fireside chat with travel experts Toni Smith of Tempe Tourism and Tykesha Burton of Momma Wanderlust to hear about their recent virtual press trip, and to pick up:
Top tips on how to succeed at a virtual press trip
Biggest mistakes and things to avoid
How to set expectations and deliverables
Setting up your logistics and timing
How to find creators and media
And so much more.This event is designed for destinations, DMOs, travel suppliers, small business owners, property managers, and anyone else working directly with media to promote a destination or location.
Can’t attend live? Sign up and get the recordings
All registrants will get access to a recording of the webinar so you can learn to build the best virtual press trip ever, even if you can’t attend the live taping.
During this webinar, Meagan will share her experiences of creating world class cycling trips to leading international destinations. From hospitality to local history and culture, businesses will gain invaluable insights into the ingredients that are required in order to create a cycling experience of a lifetime! Meagan will also reflect on current and future trends, and how these may be embraced within a destination’s leisure cycling product offer.
Meagan Coates is the Trip Design Manager at Trek Travel. She has managed trip development and operations at the Madison, Wisconsin based cycling tour operator for nearly a decade. A global traveller and avid cyclist, Meagan is dedicated to serving Trek Travel’s mission: to create experiences of a lifetime, with exceptional hospitality, have fun and inspire others with a passion for cycling and travel. Meagan holds a Master’s degree in Latin American Studies from the University of Texas at Austin and Bachelor’s degrees in Spanish and International Business from Regis University. Meagan is the mom of two boys and she lives in Park City, Utah where she enjoys skiing, trail running and mountain biking.
By registering for the webinars your details will be shared with your area representative.
A World Tourism Organization (UNWTO) online event in collaboration with ICF and Top Solutions for recovery.
About this Event
JOIN US!
In our YouTube Streaming!Register, add this event into your calendar and join us through the UNWTO YouTube Live Streaming: https://youtu.be/U4TnqeG_F5g
ABOUT
The World Tourism Organization (UNWTO), in collaboration with ICF, presents a special edition of its Tourism Tech Adventures to provide tools for destinations and businesses recovery.Highlighting the vital role of air transportation for tourism, this session will focus on air connectivity strategies and top technological solutions for safe travelling reactivation.
TARGET AUDIENCE
Tourism officials, tourism technical teams, tourism boards, travel associations, Destination Marketing Organizations (DMOs), corporations, tourism value chain and innovation stakeholders are encouraged to participate.Join us and identify the solution for your country’s and business’ future in tourism!
AGENDA
– Welcome and Keynote Speech: Innovation and sustainability as the new normal. Natalia Bayona, Senior Expert on Innovation, Digital Transformation and Investments, UNWTO.– Panel Integrated recovery of air transportation and tourism, ICF
Jared Harckham, Vice President and Managing Director, Aviation at ICF.
We’re excited to bring you the latest webinar of Klook Academy, The Roadmap to Recovery: How Can Tour Operators in APAC Weather the Storm of COVID-19?
With inbound traffic at a standstill in many countries, some of the top tour operators will join us to share what is being adapted to be able to survive in the present.
In this webinar, guest speakers Queendy Shum from HK Fun Asia, Jo Wong from myProGuide, Paul Hsieh from Edison Tours, and Nathan Szabo from Klook will come together to discuss their perspectives.
The Travel and Hospitality industry is transitioning from a Lockdown to Unlock Phase. The Post Corona Era will not be easy for hotels, especially the ones that operate in dynamic markets will see fierce competition. RateGain®, Preferred Hotels & Resorts, Chatrium Hotels & Residences and Four Seasons Hotels & Resorts bring to you an invite only webinar that will give you an exclusive chance to know how you can strengthen your revenue management to Forecast for a #BetterTomorrow.
Join this webinar to know:
The importance of competitive intelligence and AI based data insights in formulating the right revenue strategy
How to stop relying on historical data and get real-time competitive pricing
Best practices and optimization tips during disruption of demand
What will start, stop and continue from revenue management perspective in the current scenario?
MarketDRONE: RateGain®’s award-winning, first-of-its-kind, cloud-based product that provide intelligence beyond rate.
GET INSIGHTS FROM LEADERS
CS Ramachandran
VP Hotel Revenue Optimization – South Asia, Middle East, Africa & Australasia Preferred Hotels & Resorts
Sameer Mehra
Group Director Revenue, Sales & Marketing and Strategy Chatrium Hotels & Residences
Paul Suvodip
Senior Director Revenue Management Four Seasons Hotels and Resorts
While most tour and activity operators are emerging from a business-crushing travel lockdown, one segment seems to have not just survived but thrived. This session, with three experienced operators and sellers of water-based experiences in the Southeast U.S., delves into how this sector has weathered the crisis, what the rest of our industry can learn, and what are the challenges ahead for watersport tours and activities.
Covered in this Arival Online Event:
– What is the watersports sector?
– The challenges unique to watersport experiences
– How have operators managed so well during COVID-19
– The booking systems and technology needs of Watersport operators
– Insurance in watersports
– Watersports and OTAs
– How to market watersports
When it comes to social media, it’s no secret that content is king. The more engaging content you create and share, the more influence you have online. Yet, one of the most frequently asked questions we hear from hoteliers remains, “What should I post on my hotel’s social media pages?” Discover which social posts will delight your guests! In this webinar, we will explore how to identify content for your hotel that will excite, engage, and convert travelers using social media as a part of their booking journey. We will cover how to strategically use your hotel’s rooms, amenities, and location to position your property to capture more market share as consumers travel to your market. Join us as we share social media content that will make your hotel’s social pages stand out.
Webinar: How to Discover Content & Delight Guests on Social Media is organized by Travel Media Group
We recently surveyed hoteliers across the globe, 70% of whom stated they would be operating their hotel at reduced capacity/occupancy. This is due to a number of factors – all of which can have a compounding effect on the number of available rooms on a given night.
Hosted by Sherri Kimes, Revenue Management Specialist and Dan Skodol, VP Data Science & Analytics at Cendyn, our upcoming webinar will explore the full extent of your sellable capacity while COVID-19 restrictions are in place.
We will be running this webinar in different time zones for our EMEA and US audiences, so stay tuned for those dates and times. This webinar will be recorded and available to all registrants following the event.
Webinar: Manage effective capacity at your hotel with Sherri Kimes & Dan Skodol is organized by Cendyn™
STR COVID-19 webinar: Europe hotel performance analysis
Faced with the unprecedented impact of the coronavirus pandemic, the global hotel industry turned to the data benchmarking experts at STR to remain connected with performance trends and track the early signs of recovery. Having built the world’s largest hotel performance database, we understand our role in providing the solutions needed to help the industry operate through the best and worst of times. With that, we have been pleased to provide a significant amount of complimentary insights via the webinars, press releases, blogs and social posts below.
On Friday the 7th of August, STR will provide the latest data and insights into the pandemic impact on hotel performance in key markets from Europe.
Join Euromonitor International as we reveal our latest outlook for global tourism demand and assess the impact on travel after the Coronavirus pandemic. We’ll discuss how consumer attitudes and behaviours have been changed and identify which trends are expected to remain permanent.
We’ll consider new travel innovations that are being rolled out by travel brands and destinations, embracing digital and sustainable transformation to drive recovery and resilience. With a whole raft of protocols being implemented, what will the new normal look like in this post COVID-19 world?
Speakers
Ms Caroline Bremner Head of Travel Research Euromonitor International
Caroline Bremner manages the global content strategy for the travel and tourism industry at Euromonitor International, which she joined in July 1996. Euromonitor International is a world leading market research company with over 40 years of experience.
As a global thought leader, Caroline engages with clients, trade bodies and research partners, working with Analysts across 100 countries to drive strategic insights. She has played an integral role in creating the most extensive travel and tourism intelligence system as used by leading destinations, governments and travel brands around the world.
Before joining Euromonitor, Caroline was a Tourist Guide in one of Edinburgh’s leading attractions. Caroline has a degree in French (MA (Hons), University of Edinburgh) and Postgraduate Diploma in European Marketing and Languages (PG Dip, Napier University, Edinburgh). Caroline received a Celebrating Her Global Award for Empowered Women in Tourism from ITB and the International Institute for Peace through Tourism in 2018.
Our industry has been affected like no other, but there are actions you can take. Join us for a free virtual training which will teach you about the building blocks for a successful Linkedin profile, whether your goal is to find a new job or set yourself up for success in your current position.
We will discuss how to optimize your profile, build your network with a strategy and take actions that will help your profile stand out from the competition.
Louise Brogan is a LinkedIn consultant, podcaster, and speaker based in Northern Ireland. Working with professionals from many industries, Louise helps her clients raise their visibility, find new roles and win business on LinkedIn.
Sally Davis Berry is a U.S. based Tourism industry expert who helps destinations and tourism businesses get more visitors through their doors. Berry is a speaker, virtual trainer, and blogger.
Louise and Sally met in a Women’s business group and have been partnering on projects since 2019!
Louise Brogan is the owner of Social Bee NI – a consulting and training company helping businesses, entrepreneurs, and professionals to raise their profile through LinkedIn. The aim of Social Bee is to explain how to do things online in a simple, straightforward way. Louise is an international speaker, having spoken on LinkedIn at conferences in California, USA, England, Dublin and also co-hosted two conferences in N.Ireland. In 2017, Louise was listed in the Small Business Saturday Top 100 Small Businesses in the UK, and in March 2018, Louise was listed as one of the Top 50 Small Business Advisors in the UK by Enterprise Nation. In 2019, Louise was invited to attend No 10 Downing Street to represent small business from NI in discussions around Brexit, and to the House of Lords as one of 12 UK Local Heroes for Business.
Sally Davis Berry
Tourism Industry Expert @sallydavisberry.com
Sally Berry is a U.S. tourism industry expert and has an industry blog at www.SallyDavisBerry.com which helps attractions and destinations get more visitors through their doors. She is the owner of Bristol Creek Tourism Consulting, LLC. In 2016, she was named a Top 10 Most influential woman in the Group tour market by Groups Today magazine and was also named a Top Innovator in the Group tour market by Groups Today in 2015. TourOperator.com named Sally a Top Tourism Networker in 2018 and a Top 20 US Tourism Industry Professional in 2015. Berry provides concise and actionable Strategic plans for tourism attractions and destinations. By combining her understanding of the larger tourism trends and her experience working in small businesses, she creates plans that can actually be implemented!
We’re thrilled to announce the launch of “Responsible Travel Makers”, a series of live streaming conversations with the best sustainable hotels from around the world.
The first episode will premiere July 29th, 2020, and it will take us to the Kallichoron Art Boutique Hotel located in picturesque Astypalea (Greece), together with the Dar Al Hossoun, a verdant garden lodge in Taroudant (Morocco).
Tune in to learn directly from their founders, Maria Mavroudi (Kallichoron Art Boutique Hotel) and Ollivier Verra (Dar Al Hossoun), how these boutique hotels have been able to combine modern technology and local traditions to create unforgettable eco-friendly experiences for their guests. The speakers will present the latest news from their property, including COVID19-related safety measures, as well as their ongoing sustainability practices.
Don’t mis the opportunity to ask them questions about their hotel, the local attractions, as well as the sustainability and safety policies that they have in place, during the Q&A session after the presentations.
Sustainability experts, Logan Cohen and Nikki Mattei will join the conversation for Wayaj.
The future of Smart Tourism and Smart Destinations: Open Source and Standards on the Path to a Sustainable Recovery
Today more than ever we need to move from vision to action. Our existing knowledge might be subject to a tourism paradigm-shift due to the coronavirus pandemic with most of the cities reeling from a new and unexpected economic shock.
The objective of the session is to inspire private companies, public administrations, universities, research institutions, and general audiences to support a better and responsive recovery. We are inviting key voices in tourism, which are leading by example, to share their initiatives together with real use cases of how cities are transforming their tourism industry, including Malaga; Nice; Gothenburg, and Montevideo.
Innovation means creating new markets and staying relevant. It is about turning ideas into ready-to-use smart solutions, supporting the creation of new products and services, replicate, scale-up, and consequently, making a meaningful impact in the market or society. Cooperation towards innovation, as well as building strong connections, may help public and private organisations to bring results outside the boundaries of any given region/nation.
This free virtual experience will also invite FIWARE Community experts to discuss how Open Source technology and key standards are contributing to the ability and speed to address urgent challenges and the needs of society and the world as a whole.
THE AGENDA
14:00 – 14:05 — Welcome and General Introduction
14:05 – 14:15 — Moderator Dolores Ordoñez, General Director, AnySolution
14:15 – 14:25 — Keynote 1: The Worldwide challenge (sustainability focus): UNWTO United Nations World Tourism Organisation: José Ricardo Díaz Ardila, Innovation & Digital Transformation, World Tourism Organisation (UNWTO)
14:25 – 14:35 — Keynote Speech 2: Pandemic Impact on the European Tourism Industry – How digital solutions can help and DIHs support: Matthias Kuom, European Commission – DG Connect – Policy Officer, Technologies and Systems for Digitising Industry
14:35-14:45 — Keynote Speech 3: The New recovery, the Future of Tourism – Addressing innovation in the Tourism Sector (AI, Security… etc…): Edurne Vidal López-Tormos, Responsible for the Smart Destinations Program, SEGITTUR
14:45-14:55 — Smart initiatives to support tourism and travel industry: Inma de Benito, Corporate Director CEO Office, Iberostar
14:55-15:10 — FIWARE Smart Tourism initiative and how to join – How Open Source and FIWARE contribute to new Paradigms for Tourism: A market view: Gonzalo Alfredo de la Rosa, Executive Director, Instituto Ciudades del Futuro
15:10-15:35 — Q&A Session moderated by Dolores Ordoñez
15:35-15:45 — Case Study 1: Malaga, Spain: Marc Sanderson, International Economic Development Director, Málaga City Council
15:45-15:55 — Case Study 2: Nice, France: Stephan Roux, Responsible for Smart City et Méthodes, Métropole Nice Côte d’Azur
15:55-16:05 — Case Study 3: Gothenburg, Sweden
16:05- 16:20 — Q&A Session moderated by Dolores Ordoñez
16:20-16:25 — Closing Remarks from Marketing: Cristina Brandtstetter, CMO, FIWARE Foundation
16:25 – 16:30 — Closing Remarks from the CEO: Ulrich Ahle, CEO, FIWARE Foundation
Digital Shift Session 3: “Attractions Go Virtual” featuring Zoom-side chat with Lara Fielding, Senior Manager, Marketing from Science North.
About this Event
The Ontario Tourism Innovation Lab has partnered with WEtech Alliance to help support hard-hit tourism businesses in the province.
The Digital Shift Program includes monthly virtual workshops designed to give tourism businesses the tangible tools they need to develop their own sustainable digital strategy.
Each 1-hour workshop will include a Zoom-side chat with a “Shift Expert” in addition to a mix of tangible tools and templates for take-away learning featuring 3 key parts.
ZOOM-SIDE-CHAT
Leveraging the incredible depth of expertise found within the Ontario Tourism Innovation Lab network, each workshop will feature a conversation with Ontario “Shift Experts” who have made digital pivots to their own business, and can share the tangible learnings and potential pitfalls of finding new ways to deliver value online.
This session will feature a conversation withShift Expert Lara Fielding, Senior Manager, Marketing from Science North on their efforts and experiences as a major attraction going virtual, and what’s next as the province reopens.
WETECH ALLIANCE DIGITAL SHIFT
REACT – Immediate response opportunities to the current situation, a deep dive into data, stories, and success in their industry from a global perspective – Learning how to use the WEtech SHIFT business experiment template, which aims to help businesses create low cost experiments to test out new markets, models, and customers
PLAN – Using a 3-month milestone tracker, businesses will learn the fundamental skill of re-assessing their value proposition, and exploring what needs to change, stay the same, or stay fluid in order to push forward.
RECOVER – Building on the first two tools, businesses will learn how to assess their experiments to determine if they have long term and sustainable changes they can make, or assess the need to go back to the innovation well for more ideas.
If you have a question for our Shift Expert, please submit with registration so they can provide answers during the workshop.
The Digital Shift Series has been made possible with the support of the Ontario Ministry of Heritage, Sport, Tourism and Culture Industries, and is open to all small businesses in Ontario.
There is no cost to attend but space is limited.
For more information go to www.tourisminnovation.ca and www.wetech-alliance.com.
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The Travel and Hospitality industry is transitioning from a Lockdown to Unlock Phase. The Post Corona Era will not be easy for hotels, especially the ones that operate in dynamic markets will see fierce competition. RateGain®, Preferred Hotels & Resorts, Chatrium Hotels & Residences and Four Seasons Hotels & Resorts bring to you an invite only webinar that will give you an exclusive chance to know how you can strengthen your revenue management to Forecast for a #BetterTomorrow.
