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Travelling to the other side of a pandemic

Date(s) :

September 8, 2021 8:30 pm

By :

The Independent

Price :

Free

For :

Travel Industry

About this event

As the summer draws to a close and fully vaccinated travel starts to become easier, here at The Independent we are keen to answer the question: what happens next?

The travel traffic light system remains as confusing as ever, with the rules changing every few weeks for those wishing to travel abroad, as well as those hoping to travel into the UK. And there is no escaping the bleak fact that the pandemic has decimated the travel industry over the past year and half, but what does the future hold?

During The Independent’s next virtual travel event, our very own renowned travel expert Simon Calder will be hosting a panel discussion on what is likely to happen next to travel and whether the future is as bright as we all might be hoping for.

Simon will be joined by two experts who only know too well how much impact all the restrictions have had on travelling both within the UK and places further afield. The Chief Executive of Visit Cornwall Malcolm Bell and Chief Executive of Advantage Travel Partnership, Julia Lo Bue-Said, will be touching on the reality of staycations and what their future holds, as well as tips for planning a holiday abroad and if we can ever expect any sense of normality when it comes to booking a break away.

Running time: 60 minutes

After registering, you will receive a unique link 48 hours in advance to access the event online. This event will be hosted using Zoom. Please refer to their privacy policy before registering.

If you are no longer able to join this event at the time of streaming, please cancel your ticket here.

This event will be available to watch on demand in the days following via our events page.

FAQs

How do I download Zoom?

Before the event takes place, please ensure you have downloaded Zoom onto your desktop or mobile device. You will also need to register for an account with Zoom. Once you have done this, you will be ready to access the virtual event.

Desktop/laptop:

If you are using a desktop computer/laptop, click here to download Zoom: https://zoom.us/download. The download should pop up automatically, and you will need to click ‘Continue’ on each stage of the installation to ensure Zoom downloads successfully to your device.

Mobile:

If you are using your mobile device to access the event, visit the App Store or Google Play Store, search for Zoom and tap ‘Get’ to install the app. The app is free to download.

How do I access the event?

Once you have downloaded Zoom and created an account, you will be able to access the virtual event by clicking on a link we will send you 48 hours before the event starts. Simply click on the link to open Zoom and join.

How do I submit questions to the panel?

You will be able to ask questions to the panel during the event. To do this, in Zoom simply click the Q&A box at the bottom of your screen and type your question. Please note, if your question is answered by the panel or host, your name will be read out.

How can I contact the organiser with any questions?

If you have any questions about the event please contact our Customer Services team by emailing customerservices@independent.co.uk, or calling 020 3615 2990. Our phone lines are open Monday – Friday 9am to 5pm.

Can I update my registration information?

Yes. If you need to make any updates to your registration information simply log in to your Eventbrite account and save any changes.

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Tourism, vector, virus: Managing tourism and public health in the pandemic

Date(s) :

September 7, 2021 3:00 am

By :

Eventbrite

Price :

Free

For :

Tourism & Heritage Experts

About this event

Tourism, as the practice of people travelling to other places to encounter other people, is made precarious by the spread of infectious disease and attenuates this spread. This knowledge is not new and the relationship between tourism and the spread of infection has never disappeared. Tourism remains a significant influencer of ‘global microbial traffic’ (Morse, 1992) but this has largely remained manageable, at acceptable levels of risk, and with the worst-case scenarios remaining mostly dormant. Notable, and fairly recent, exceptions include SARS (2003), Swine flu (2009) and MERS (2012) among the respiratory infections that have influenced tourism in regional concentrations. Not only are such outbreaks appearing to occur with greater frequency, but the greater volume of tourist arrivals increases their potential to do harm. In 2003, against the forecast for volumes of international tourism, Linda Richter envisaged that 2020 would deliver ‘an unprecedented risk of infectious disease and other health-related crises’ (p. 340). The accuracy of her prediction is now well appreciated.

Some of the infrastructure being drawn upon to manage COVID-19 has been in place, if less obviously, for most of the duration of modern tourism, like mandatory vaccination schedules; other infrastructure, like dedicated quarantine facilities, have since been made redundant while newer technologies like surveillance networks have become key tools in managing the mobility of infectious disease through tourism. With public health calls for strategic as well immediate responses, how can the tourism industry begin to deal with the changed landscape through which it will undoubtably need to operate.

We’ll be joined by academic and industry experts:

Tony Martin, CEO of the Qantas Founders Museum

Kelly Hendry, Destination Management at Parkes Shire Council, NSW

Annie Clarke, Professor of Archaeology and Heritage, University of Sydney

Michael Hall, Professor in the Geographies of Tourism, University of Canterbury (NZ) 

Giovanna Lever, Founder and CEO of Sparrowly Group

Trevor Sofield, Professor in the Economics of Tourism, University of Tasmania

Felicity Picken (Chair), Lecturer in Tourism and Heritage, Western Sydney University

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Regenerating Tourism Interest with Food & Drink: The Case of Grenada

Date(s) :

August 18, 2021 6:00 pm

By :

World Food Travel Association

Price :

Free

For :

Destination Marketers

About

Join us for our August 2021 Food Travel Talk TV show, when guests Kirl Grant-Hoschtialek, Manager, Product Development & Research, Pure Grenada; and Chef Belinda Bishop, Flavours of Grenada, will talk about
Regenerating Tourism Interest with Food & Drink: The Case of Grenada. A not-to-miss episode for destination marketers and entrepreneurs who are hoping to rekindle interest in your destinations as the pandemic ends.

 

Registration linkhttps://us02web.zoom.us/webinar/register/WN_2_v3fmUHTTSIG9MV_zUm4g

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How traveller behaviour is becoming increasingly more geared towards sustainability when shopping during international trips

Date(s) :

August 18, 2021 11:00 am

By :

Global Sustainable Tourism Council

Price :

Free

For :

Travel Professonals

Description

One clear winner from the last 12 months of global lockdowns and travel restrictions is the environment. But the environment is benefitting in other ways too. m1nd-set’s research, conducted during the first quarter of 2021 among over 2000 international travellers from all world, shows that global consumers in general have become significantly more socially and environmentally conscious since the outbreak of the pandemic, with around two-thirds claiming to be making more environmentally friendly or ethical purchases since the start of the pandemic. This does not only includes what consumer shop for – more ethical or environmentally friendly produced products – but also how they shop. m1nd-set’s research explains also that sustainable consumption is here to stay.

Speakers:
* Dr. Peter Mohn – Owner & CEO , m1nd-set
* Anna Marchesini – Head of Business Development, m1nd-set

The Global Sustainable Tourism Council (GSTC) manages the GSTC Criteria, the global baseline standards for sustainable travel and tourism; as well as acts as the international accreditation body for sustainable tourism certification. www.gstcouncil.org

m1nd-set is leading agency in travel research, based in Switzerland. Its key sector of activity is airline, aircraft manufacturer, airport and travel retail research & consulting. m1nd-set has conducted over 1,000 qualitative and quantitative research studies around the world over the last decade, and has successfully provided marketing intelligence to various Fortune 500 companies. http://www.m1nd-set.com

https://www.gstcouncil.org/membership/upcoming-members-webinars/

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Made in Singapore: New Normal, Newer Tourism

Date(s) :

August 18, 2021 12:00 pm

By :

General Assembly

Price :

Free

For :

Tourism and Hospitality Industry

Join us for this discussion to understand how businesses are planning for the rebound of the Tourism and Hospitality industry.

About this event

This event is part of Made in Singapore 2021 is a two-week-long free virtual event series showcasing pioneers and dreamers reinventing the way we live, work, and play on our little red dot and beyond. Check out the rest of the series here.

The tourism industry has been a major contributor to our red dot’s economy, attracting more than 19.1 million visitors in 2019 alone. Unfortunately, it is also among those that got hit the hardest by the ongoing COVID-19 pandemic.

Despite enduring its toughest year on record, the tourism sector has taken strides to reimagine its offerings and experiences, while supporting nationwide efforts to tackle the COVID-19 pandemic. As we plan for the future, it will be important to remain resilient, reinvent business models, and leverage technology to deliver a more seamless and safer tourist experience in the new normal.

Join us for this discussion to understand how businesses are planning for the rebound of the Tourism and Hospitality industry. Hear from industry leaders who have pivoted and adapted in the age of COVID, learn about some of the helpful initiatives made available for companies in this sector and understand how we can build a better and more sustainable future of tourism in Singapore.

Our Panelists:

  • Gabriel Gn | SAVP, Group Head of Business Development
  • Norman Cross | Head of lyf brand, General Manager of lyf Operations, lyf Funan Singapore
  • Sarah Wan | General Manager, Singapore, Klook
  • Suen Tat Yam | Founder & CEO, Monster Day Tours
  • [Moderator] Joshua Gan | Regional Director Asia-Pacific, EHL Group

Our Partner:

  • EHL

By submitting your email address, you agree to receive updates about news, programs, and special events from General Assembly and our event partners. Please refer to General Assembly’s Terms of Service and Privacy Policy for more information.

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Rebuilding the Hospitality Industry in a Post-Pandemic World

Date(s) :

August 12, 2021 7:00 pm

By :

Rick & Af

Price :

Free

For :

Hospitality Industry

Our special guest is co-owner of Strategic Hospitality, holder of twelve hospitality businesses in Nashville.

About this event

In May 2020, over 52% of U.S. small businesses in the leisure and hospitality industry reported temporarily closing, and over 35% reported a decrease in the number of paid employees. Max discusses how, following the devastating impact the COVID pandemic has had on hospitality, they have reframed their approach for serving their community.

It was a real team effort to navigate the waters and to prioritise what really matters in life. Through supporting employees to stay involved and engaged, they forged ahead as a team to not only thrive in the post-pandemic world but astonishingly to open another restaurant mid-pandemic.

The Goldbergs create a culture of pride that translates well with staff “People may not remember what you said or did, but they always remember how they feel.”

During the show, we will discuss Max’s mission to create a better world and how he has formed partnerships to help others achieve their dreams.

✔️ How to exercise the power of resilience and creativity to re-energise your hospitality business?

✔️ What are the core traits, skills, values needed in a post-pandemic world to thrive as an entrepreneur in the hospitality industry ?

✔️ Why is it so important to help others no matter where you are in life

Join us as we discuss these questions and more!

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Making Facebook and Instagram Work for your Business

Date(s) :

August 12, 2021 12:00 pm

By :

Cool Ventures Limited

Price :

Free

For :

Digital Marketing

Learn how to get the most out of Facebook and Instagram to increase your brand awareness and customer base.

About this event

This event forms part of the Bath & North East Somerset and South Gloucestershire Business Support Services and is available free of charge for residents and businesses based in these areas only and who have enrolled for the Services.

Instagram and Facebook are the two most used social media platforms on the planet. They both present multiple opportunities for businesses, such as accessing new audiences, showcasing your brand and connecting with potential customers at a personal level. However, they also come with challenges.

What will I learn?

In this webinar you will learn how to get the most out of Facebook and Instagram to increase your brand awareness and customer base.

Part one: Facebook for Business:

  • Moving between personal and business accounts.
  • Building an effective Facebook Business page.
  • Utilising main features like Shop, Events, Business Suit, Groups and Facebook Ads.
  • Creating effective posts and stories to increase your following.
  • Raising the visibility of your posts.
  • Top 10 Tips.

Part two: Instagram for Business:

  • Why you should use Instagram and how it’s algorithm works.
  • Understanding the main features on the business page (Bio, Grid, Posts, Stories, Reels, Insights).
  • Creating effective posts and stories to increase your following.
  • Top 10 Tips.
  • Linking Facebook to Instagram and vice versa.

Delegates will leave the course with a clear list of actions to make the most of their Facebook & Instagram business pages.

Who should attend?

This course is aimed at those who have already set-up a Facebook and Instagram business pages and would like to know how to best use it to reach their potential customers.

A bit about your presenter:

This webinar is delivered by the Cool Ventures sales & marketing business advisors, Rachel Sweet and Laura Lewis. They both have years of experience working with social media and know how frustrating the ever-changing social media channels can be. During this webinar, Rachel and Laura will share their top tips on how to get your business seen, grow your following and eventually win new customers.

Essential information:

Please note, this workshop will be held on Zoom.

Your booking for this webinar is provisional until you have enrolled for the free Business Support Service. Enrolment is via a short online form – if you are not enrolled already, a link will be emailed directly to you.

Once enrolled, you will receive the Zoom webinar link and password to join the call. Do ensure you join the webinar at least 5 minutes before the scheduled start time.

If you are unable to attend this event, we require at least 2 working days notice for cancellations to enable us to offer your place to someone else. We reserve the right to cancel your place if you are not eligible for this service.

All participants of the service are eligible to receive up to 12 hours of free support. This equates to a maximum of 4 events per participant.

The South Gloucestershire and B&NES Business Support Services form part of Universal Support, a West of England Combined authority funded initiative, delivered in partnership with B&NES and South Gloucestershire Councils.


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Reset. Restart: Getting Your Business Online Webinar

Date(s) :

August 12, 2021 12:00 pm

By :

Smorgasbord

Price :

Free

For :

Online Marketing

Reset. Restart: Nottingham – Getting Your Business Online – Webinar

About this event

Working with the British Library and Business & IP Centre Nottingham, Smorgasbord is excited to be able to offer you a series of webinars as part of the Reset. Restart Business Recovery Programme.

This webinar will take you through the key questions you need to answer as part of your online planning process, including:

  • What is the purpose of your website?
  • Who will create content for your site?
  • How will you attract an audience to your site?
  • Should you be selling online?
  • What are the practical and technical options for creating my website?

Speaker – Andy Barton

Andy is an accredited business adviser and a marketing & technology expert. He firmly believes that a well thought out sales and marketing strategy, combined with the right digital technology, delivers significant top and bottom-line results. Andy has formed and run technology and consultancy businesses and has helped hundreds of companies worldwide to increase revenue and boost profit. His real skill is joining up sales, marketing & operations from a combined viewpoint of the right technology, with the right processes, automating repetitive tasks where possible, all to meet the company goals and overall strategy. Andy is a Fellow of the Institute of Data & Marketing.

LinkedIn profile

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Live Webinar: Launch Facebook & Instagram Ads that Drive Results

Date(s) :

August 11, 2021 7:00 pm

By :

Creative Marketing Services

Price :

Free

For :

Digital Marketing

Top tips for building successful campaigns.

About this event

Running ads on Facebook and Instagram is a powerful & cost-effective technique that small businesses can use to build brand awareness, generate leads and drive more sales!

In this info packed webinar, we’ll share our top tips for building successful campaigns:

• Introduction to setting up Facebook & Instagram ads.

• Define your target audience with powerful tools

• Ad copy & creative that drives results

• Use A/B testing & re-marketing to increase conversions.

• How to optimize your budget

• Amazing resources for making your ads stand out

• Key mistakes to avoid

• Measuring success

• Case Studies

Take away action items you can implement right away! Join us!

Use this Link to Signup & Receive Link to Webinar

Presenter: Victoria Byrne is the founder of Creative Marketing Services, Inc. She has worked in corporate as well as small business marketing for over 18 years, helping her clients achieve optimal results through a combination of creative and cost-effective marketing initiatives. Victoria is a Certified Constant Contact Solution Provider and regularly speaks at educational seminars & webinars where she shares tips and advice on a variety of digital marketing methods.

Use this Link to Signup & Receive Link to Webinar

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1st Tourism Naturally Online Symposium

Date(s) :

October 14, 2021 11:00 am

By :

Verena F.

Price :

Free

For :

Tourism Industry

About

Join the 1st Tourism Naturally Online Symposium and become part of an innovative and agile community to actively shape the future of tourism.

Tourism Naturally is a platform founded in 2016 to address the myriad of issues that arise for nature. Through this symposium, we aim to create awareness, explore different points of view and discuss with like-minded people current challenges of the industry to facilitate solutions for more sustainable tourism models.

Due to the pandemic, the online symposium has been created as a new independent format. The Tourism Naturally Online Symposium will be a 1-day free event with a special focus on advancing experience with nature-based tourism, wellness and health & medical tourism and utilising smart technologies for sustainable development in this context. This format aims to bring together industry practitioners, policy makers, researchers and students to exchange ideas and search for solutions.

The Tourism Naturally Online Symposium serves as a connecting point between academia, stakeholders and the industry as a whole. It aims to unite their values by highlighting how necessary and important sustainable tourism is in a global post-pandemic tourism era.

Connecting academic research, government agencies, the tourism industry and local communities, we aim – now more than ever – to create direct and indirect social as well as financial benefits.

 

Registration link https://survey.th-deg.de/index.php/261182?lang=en

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The apartment/hotel room of the future

Date(s) :

September 1, 2021 4:00 pm

By :

International Hospitality Media Limited

Price :

Free

For :

Hospitality Industry

About

Hosted by IHM editor-in-chief George Sell, our Urban Living webinar series has already attracted 12,000+ engaged owners, operators, investors, developers and service providers within: hotels, serviced apartments / aparthotels, BTR / student housing, co-living, hostels, short term rentals, proptech and co-working.

We are excited to launch our next Urban Living webinar series 2.0 with our series sponsor Res:harmonics – see below for the full schedule and book your place now!

No cost to join and designed to encourage participants to think differently the sessions look to the future with thought-provoking discussions, debates, live Q&As with industry leaders and innovators as we collectively look to rebound from the downturn.

They promise to offer a glimpse of what hospitality and real estate professionals can expect on the run up to URBAN LIVING FESTIVAL 2021: stay-live-work, which is taking place on October 26-27 2021 at Tobacco Dock, London.

The apartment/hotel room of the future.

What will it look like in terms of design, technology, amenities, materials and functionality?

Event logo image

 

Registration link: https://zoom.us/webinar/register/WN_13zy9E-gQeCD1fXvn6-5_Q

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Freedom day… what next?

Date(s) :

August 2, 2021 4:00 pm

By :

International Hospitality Media Limited

Price :

Free

For :

Hospitality Industry

About

The creators, the agitators and the visionaries

Hosted by Boutique Hotel News news editor Eloise Hanson, our Boutique Hotel Trailblazer webinar series is designed for hotel owners, operators, investors, developers and service providers within the hotel space.

No cost to join and designed to encourage participants to think differently as we look to the future; with thought-provoking discussions, debates, live Q&As with industry leaders and innovators as we collectively look to the future and to rebound from the pandemic.

The sessions promise to offer a snapshot of what hotels, hospitality and real estate professionals can expect at the URBAN LIVING FESTIVAL 2021: stay-live-work, which is taking place on 26 – 27 October at Tobacco Dock, London.

Freedom day… what next?

You will learn:
• Which covid measures are being kept in place to reassure guests as bookings improve
• How staffing levels are being affected by the “pingdemic” and its knock on effect
• Practical solutions to the training and recruitment of talent
• How summer bookings are being affected and future revenues projected
• What are hoteliers’ expectations for the rest of the year and beyond?

Trailblazers joining the discussion will be:
Adrian Ellis, general manager, The Lowry Hotel
Jonathan Raggett, managing director, Red Carnation Hotels
Peter Avis, general manager, Galvin at Windows
Giles Fuchs, owner, Burgh Island Hotel
Joanne Taylor-Stagg, general manager, The Athenaeum Hotel & Residences

Event logo image

Registration linkhttps://zoom.us/webinar/register/WN_4ARjyIhaTy20601S1LFBMg

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How to use digital wallets for your hotel

Date(s) :

August 4, 2021 5:00 pm

By :

dailypoint - Software made by Toedt, Dr. Selk & Coll. GmbH

Price :

Free

For :

Hoteliers

About

Plastic cards are passé and digital wallets are on the rise. How can I use this technology for my hotel?
The webinars are aimed at sales & marketing teams in hotels.

Your host will be Yannick Richter, Project Manager and “Rocketman” at dailypoint.

The webinar will be held in English and will last about 15 minutes. Afterwards you can ask questions.

Event logo image

Registration link: https://bit.ly/3hKRAf4

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Creating and Marketing Tourism Values for Communities through Local Foods

Date(s) :

August 14, 2021 11:00 am

By :

Smart Community Tourism

Price :

Free

For :

Tourism Professionals

About

This webinar discusses how local heritages and identities can be utilized to create opportunities for tourism in communities through local foods. The benefits of food tourism go far beyond just marketing and destination branding. Local food contributes to sustainable economic systems and resilience. Participants in food tourism engage in meaningful culinary experiences which provide a “taste” of the local culture and identity through cuisine. In particular, food tourism experiences draw heavily on a place’s social and natural resources which provide the foundations from which visitors can taste the foodscapes attached to a unique land and, at the same time, foster both self and community wellbeing. The webinar would include stories of places where food tourism has worked to the advantage of the host community and its visitors.

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Co-create the Future of Aviation, Travel & Tourism

Date(s) :

August 4, 2021 1:00 pm

By :

Intelak

Price :

Free

For :

Aviation

Calling start-ups in aviation, travel and tourism to learn more about the Incubator & Accelerator programmes at Intelak Hub.

About this event

We are hosting this virtual info session to meet innovative technology-focused aviation, travel or tourism-related start-ups from the Kerala Startup Mission community in the launch to the growth stage of their venture who want to apply for Intelak’s Incubator and Accelerator programmes.


Co-create the Future of Aviation, Travel & Tourism image

About Intelak

Intelak Hub is based in Dubai and supports early and late-stage start-ups with the education, mentorship, tools and resources needed to address business challenges in global aviation and tourism.

Unique to Intelak Hub is its principal partners – the Emirates Group, Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism), Accenture and Microsoft who provide support, expertise and mentorship at each stage of the Hub’s programmes.


Co-create the Future of Aviation, Travel & Tourism image

Why should you apply

  • Gain mentoring and access to a globally recognized panel of principal partners spanning the aviation and tourism ecosystem.
  • AED 50,000 in in-kind support for incubated start-ups.
  • Logistical and administrative support for start-ups across all programmes.
  • Membership to Intelak’s community platform to discover, meet and partner with industry.
  • Access to investor network & exposure at Intelak’s investor demo day.

Co-create the Future of Aviation, Travel & Tourism image

Info Session Agenda

10 mins – Introduction to Intelak Hub

30 mins – Intelak Hub Programmes Overview

70 mins – Start-up Pitch Session

10 mins – How to apply, FAQs, and check-out

Speaker

Mia Jafari – Intelak Hub Manager

Mia believes entrepreneurship is at the heart of economic growth and collaboration between corporates and start-ups creates a culture of innovation that is critical for building a sustainable future.

Mia manages the Intelak Hub and programmes and the plethora of events and activities Intelak runs and designs and leads workshops in creative thinking, resilience and lean design. Mia is passionate about creativity, human-centred design, the art of hosting and building strategic partnerships that bring about the future of business forward.

Learn More

For further programme details, timelines and application, please visit our website to learn more at intelak.com

Accelerator: intelak.com/accelerator

Incubator: intelak.com/incubator

Please note: Applications close on August 29, 2021, at 12:00PM.

Terms

  • By participating in the event, you grant Intelak Hub permission to capture your photos and/or record the event.
  • By submitting your information above you agree to the Intelak website’s Privacy Policy and Terms of Service, and you consent to receive email communication from Intelak and its programmes about events and updates that may interest you. You can unsubscribe at any time.

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Grow With Google: Grow Your Hotel Business Online with Google Tools

Date(s) :

August 2, 2021 6:00 pm

By :

Grow with Google Partner: USU SPARC

Price :

Free

For :

Hotels

While times have been challenging for the travel industry, many people are eager to know when they can travel again.

About this event

While times have been challenging for the travel industry, many people are eager to know when they can travel again. Make sure you can connect with these interested travelers when they’re ready to book by getting your hotel set up on Google. In this session, you’ll learn how to get online, engage with your customers, and manage your hotel’s details to drive bookings more efficiently.

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Visual Storytelling: An Instagram Masterclass For Holiday Providers

Date(s) :

July 22, 2021 4:00 pm

By :

Arise

Price :

Free

For :

Holiday Providers

Harness the power of Instagram to showcase the story, character and experience of your hospitality, tourism or travel brand.

About this event

Join Arise, one of the UK’s top digital specialists in the travel and tourism sectors, for a masterclass in social media management on Instagram.

Visual storytelling has become a “must” for holiday providers, placing particular importance on Instagram as a marketing channel.

In this workshop, we’ll explore what makes Instagram such a powerful tool for travel, hospitality and tourism brands, navigating through the features, opportunities and engagement facilitated by the platform. You’ll learn how to combine Instagram’s interface with your brand identity to develop a creative, memorable and recognisable aesthetic, with particular focus on your content, profile, stories, highlights, advertising and analytics.

We’ll finish the workshop with a Q&A session to look at your individual priorities.

You will receive the Zoom link and password for the webinar via email.


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Bruntwood Works X NRB- The Future of Hospitality: Experience

Date(s) :

July 26, 2021 4:00 pm

By :

Bruntwood Works

Price :

Free

For :

Hospitality

Bruntwood Works and NRB invites you to this free panel webinar giving you practical tips on the future of hospitality, focusing onexperience

About this event

For the next seminar we will take a fresh look at hospitality venues and the ‘visitor journey’, as in a post-lockdown world the live experience is more vital than ever and arguably the main USP a restaurant or bar can offer over delivery or cook at home.

Once this began at the front desk as a guest entered a venue, with maybe only a preliminary phone call to confirm a booking. But now the visitor experience with a venue or a brand encompasses an extended, blended experience of digital and live. From a prospective diner’s first engagement via social/website, to the booking engine, to the traditional walk through the door of the venue itself.

Topics addressed will include:

  • How to make your brand experience seamless from digital to live.
  • How consumer tastes are changing post-Covid, and how concepts are evolving to match.
  • Design, interiors and setting.
  • Theatre and social media moments. Crucial, or a distraction?
  • Why the basics of ‘sound, lighting and temperature’ still matter.
  • Staff, service and the human touch.
  • The greeting, and the bill.

About Spark

Sometimes we need some inspiration or a helping hand to spark a great idea. Something that could enhance your product, a better way of working, or even a brand new company. We want to spark your great idea and together, with the right people and tools, we can grow it into something incredible. So that’s why Bruntwood Works has created a Business Support programme of insightful Spark Webinars, one-to-one Spark Advisor sessions, practical Spark Workshops and curated Spark Connections. We’re here every step of the way – you’ve got this!

Find out more at bruntwood.co.uk/spark

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Digital Marketing 360 Webinar: Understanding the Customer Journey

Date(s) :

July 21, 2021 7:30 pm

By :

MI Group USA

Price :

Free

For :

Digital Marketing

Learn how to develop a successful and high conversion roadmap for your customers.

About this event

About the Webinar:

Understanding the Customer’s Journey = High Customer Conversion

A customer journey map provides a snapshot of a customer’s interaction with your brand, from beginning to end. It is a visual representation that tells the story of a customer’s experience through each phase of interaction with your business, from their first visit to your website, to the way they progress through your sales funnel, and ultimately purchasing a product or becoming a client. Having a clear strategy and vision for your customers’ experience and interaction with your business is the key to converting potential clients into PAID clients.

In this webinar, we will cover:

– The 7 major touchpoints to include in your customer journey map.

– How to remove a buyer’s frustrations or confusion, making it easier to make the sell.

– How to stop wasting money on ads that don’t convert and increase your ROI

…and much, MUCH more!

If you’re ready to see a drastic increase in customer engagement, and higher conversion rates, this is the one marketing tool that you MUST know!

Who should attend?

Startup Entprenreneurs, Small Business Owners, Entrepreneurs, Business Owners, Mompreneurs, Solopreneurs

Meet The Host: Ricardo Berris, Serial Entrepreneur, Inventor, Investor, and International Speaker

Ricardo Berris has been a Serial Entrepreneur for more than 17 years. He’s helped small and medium-sized businesses who are struggling with understanding and using online technology tools to improve their business and grow their sales. He’s helped his clients earn six-plus figure income to millions.

With over twelve years of accomplished digital marketing and lead generation experience, He’s been involved in managing a wide spectrum of digital marketing and mobile technology operations.

His work also involved research and development (trends, opportunities, threats), strategic planning (quarterly and annually), improving and promoting changes and digital technology implementation (adaptation to new tools).

For further information on MI Group USA, please visit www.migroupco.com

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redpill

Talking Tourism Business

Date(s) :

July 20, 2021 4:00 pm

By :

LisaVBiz

Price :

Free

For :

Τourism businesses

A space for tourism businesses to learn, share ideas and get support.

About this event

Talking Tourism Business

Join in online, every Tuesday at 2pm.

First week of the month – Open Q & A. Bring a problem and leave with a solution.

Second week of the month – Member Spotlight.

Third week of the month – Learning Hour. Take away a new skill.

Fourth week of the month – Guest Speaker.

Fifth week of the month – No session. We all have a week off when there’s five weeks in the month!

Who’s it for?

– Hotels, Guest Houses and other Accommodation Providers.

– Holiday Parks and Camping/Glamping sites.

– Activity Providers.

– Tour Operators and Travel Agencies.

– Tour Guides.

– Tourist Attractions.

Meet other tourism business owners just like you.

Discuss the latest issues facing tourism and the issues you’re facing in your business.

Get support and hear ideas and information from experts.

*This is an interactive networking event for Tourism Business Owners. You will need to keep your video and microphone ON.

Together we can make more money, work less and put more smiles on more faces.

…

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